Subject: Re: 200288494_2 AWB: 5775897455 Missing Box << Reference ID: 61749212 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Jul 2020 07:48:06 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Dear Eugene,

Good day.

The pending box has been located and delivered on 20 Jul 2020 15:45:58.

We are closing the file from our end as the shipment has been fully delivered.

Please accept our sincerest apologies again for the inconvenience caused.

Should you require any further assistance, please contact me directly.   Best Regards, Jestin FrancoKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: RE: 200288494_2 AWB: 5775897455 Missing Box >> Sent: Sun, 19 Jul 2020 15:31:12 UTC+04:00 >> >>
Dear Eugene
 
Sure we will investigate into this case and keep you posted of the outcome.
 
Regards
Vithal Moolya >> Manager - Key Account Desk
 
From: Eugene Mugisa [mailto:[email-masked]]  >> Sent: Saturday, July 18, 2020 22:58 >> To: Naib Khan <[email-masked]>; Ronald Gaviola <[email-masked]>; Shajeeb Cheriyath <[email-masked]>; lastmile <[email-masked]>; customer care <[email-masked]>; Michaela Manibo <[email-masked]>; Vithal Moolya (DHL AE) <[email-masked]> >> Subject: RE: 200288494_2 AWB: 5775897455 Missing Box
 
+  @Vithal Moolya (DHL AE)
 
Can you please investigate
 
Best,
Eugene.
 
From: Naib Khan <[email-masked]>  >> Sent: Saturday, July 18, 2020 2:20 PM >> To: Ronald Gaviola <[email-masked]>; Eugene Mugisa <[email-masked]>; Shajeeb Cheriyath <[email-masked]>; lastmile <[email-masked]>; customer care <[email-masked]>; Michaela Manibo <[email-masked]> >> Subject: 200288494_2 AWB: 5775897455 Missing Box
 
DHL,
 
as per your record only delivered 1 box instead of 3 it will be considered as a lost customer doesn't want any more. the order handed over on JUNE 07 2020
 
@Ronald Gaviola@Eugene Mugisa please assist
 
@Shajeeb Cheriyath FYI
 
Regards.
Naib