Subject: Re: Order#200261767_1 // Naqel Shipment reallocated by Saee//Not Delivered
From: Ronald Gaviola <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Rodina Magdy <[email-masked]>, customer care <[email-masked]>
Date: Wed, 22 Jul 2020 14:31:19 +0400
List-Id: <ccteam.mumzworld.com>

Yaseen,

What update do you need? We can't refund the customer for delivered
packages.

Regards,
Ronald

On Wed, Jul 22, 2020 at 1:13 PM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Ronald,
>
> Please update us urgently, the customer wants a refund at the soonest
>
> On Wed, Jul 22, 2020 at 1:06 PM Rodina Magdy <[email-masked]> wrote:
>
>>
>>
>> ---------- Forwarded message ---------
>> From: Rodina Magdy <[email-masked]>
>> Date: Mon, Jul 13, 2020 at 11:59 AM
>> Subject: Order#200261767_1 // Naqel Shipment reallocated by Saee//Not
>> Delivered
>> To: Ronald Gaviola <[email-masked]>, Eugene Mugisa <
>> [email-masked]>
>>
>>
>> Hi Ronald,
>>
>> Can you check the above order with Saee? As it's marked as delivered on
>> the sheet however the customer mentioned he didn't receive the order.
>>
>> So please investigate and let me know to proceed with the refund for the
>> customer.
>>
>> --
>> *Best Regards,*
>> *Rodina Salem*
>> *CS Leader*
>> *P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
>> *A* Cairo, Egypt
>>
>>
>> --
>> *Best Regards,*
>> *Rodina Salem*
>> *CS Leader*
>> *P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
>> *A* Cairo, Egypt
>>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>