Subject: Re: CRA_AR_RE13205
From: Samiya Sheikh <[email-masked]>
To: Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Anas nazzal <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Mostafa saad <[email-masked]>, "inventory.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Wed, 22 Jul 2020 09:40:31 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark and Alina

Please receive CRA,

Replacement order placed.

Regards

On Tue, Jul 21, 2020 at 7:07 PM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Team,
>
> Please note that we have placed a new order for the customer 700247516, as
> the customer cannot wait for the confirmation
>
> On Tue, Jul 21, 2020 at 10:22 AM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Alina and Denmark
>>
>> Kindly receive CRA.
>>
>> Regards
>>
>> On Mon, Jul 20, 2020 at 9:54 AM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Alina and Denmark
>>>
>>> Kindly receive CRA.
>>>
>>> Regards
>>>
>>> On Sun, Jul 19, 2020 at 9:31 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Denmark / Mostafa,
>>>>
>>>> We need to receive the CRA as customer received 3 different items and
>>>> not the one she ordered.
>>>>
>>>> Hence we need to give her a GC OR Replacement for her orders.
>>>>
>>>> CRA Not closed as we need to receive the CRA on system
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Sun, Jul 19, 2020 at 9:25 AM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Noted will close the cra  CRA_AR_RE13205
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Sun, Jul 19, 2020 at 9:10 AM Mohamed Magdy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Denmark A <[email-masked]> ...What is the update here?
>>>>>>
>>>>>> On Sat, Jul 18, 2020 at 12:32 PM Anas nazzal <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Mark,
>>>>>>>
>>>>>>> KIndly assist with the below as the customer called again to
>>>>>>> follow up.
>>>>>>>
>>>>>>> Best regards,
>>>>>>> Anas Nazzal
>>>>>>>
>>>>>>> On Wed, Jul 15, 2020 at 10:04 AM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Kindly receive CRA of 700244424.
>>>>>>>> 3 items aren't delivered to the customer which are the  SKUs:
>>>>>>>> TCI-745114650511
>>>>>>>> LTE-6990177
>>>>>>>> TCI-5412533414745
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Tue, Jul 14, 2020 at 10:33 AM Samiya Sheikh <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> Thanks for collecting the Extra item.
>>>>>>>>>
>>>>>>>>> 3 items aren't delivered to the customer which are the  SKUs:
>>>>>>>>> TCI-745114650511
>>>>>>>>> LTE-6990177
>>>>>>>>> TCI-5412533414745
>>>>>>>>>
>>>>>>>>> Kindly receive the CRA to refund the customer.
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> On Sun, Jul 12, 2020 at 11:10 AM Mark Anthony Laraga <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Mostafa,
>>>>>>>>>>
>>>>>>>>>> Received the extra item.
>>>>>>>>>>
>>>>>>>>>> +Outbound.fc <[email-masked]>  , We will hand over to
>>>>>>>>>> your team the extra item received from Last Mile to proceed further.
>>>>>>>>>>
>>>>>>>>>> @Alina D'Souza <[email-masked]> , Please close the CRA.
>>>>>>>>>>
>>>>>>>>>> Best Regards,
>>>>>>>>>> Mark.
>>>>>>>>>>
>>>>>>>>>> On Sun, Jul 12, 2020 at 9:59 AM Mostafa saad <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> @Mohamed Magdy <[email-masked]>  FYI regarding the Extra
>>>>>>>>>>> Item
>>>>>>>>>>> Regards
>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Jul 12, 2020 at 9:31 AM Abdelmohsen basha <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> 700244424
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks
>>>>>>>>>>>>
>>>>>>>>>>>> On Sat, 11 Jul 2020 at 16:15, Mostafa saad <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dears,
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> We received this CAR ( CRA_AR_RE13205 ) from the customer but
>>>>>>>>>>>>> we didn't find it on the sheet.
>>>>>>>>>>>>>
>>>>>>>>>>>>> @Returns.fc <[email-masked]> we will send it now to
>>>>>>>>>>>>> your side and please provide to e the So number to proceed.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> @Alina D'Souza <[email-masked]> FYI
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards
>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>> --
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>>>>>>>>>>> it, send an email to [email-masked].
>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CADkUfgcYtmpGq-A0jyWfsWddu1P7gPkcxFJh1hsseKxeZMuAqQ%40mail.gmail.com
>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CADkUfgcYtmpGq-A0jyWfsWddu1P7gPkcxFJh1hsseKxeZMuAqQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>> .
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>