Subject: Fwd: 600923912 - 600926650 || NYZTC-2214647 || DAMAGED ITEMS
From: sagar audugur <[email-masked]>
To: Chirin Khawatmi <[email-masked]>, Christian Mendoza <[email-masked]>
Cc: customer care <[email-masked]>, Vipul Arora <[email-masked]>, Mamdouh Younes <[email-masked]>, Desmond <[email-masked]>
Date: Tue, 21 Jul 2020 14:59:17 +0400
List-Id: <ccteam.mumzworld.com>

Dear All,

Good Afternoon!!

We have done the random audit  and checked all the boxes . We do not have
any such damage product .

Do let us know if you need any further information.

*Sagar Veerabhadrappa*
Inventory Controller

*P* +971 58 953 2023   *E:* [email-masked]
<[email-masked]>*
*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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> On Tue, 21 Jul 2020 at 12:40, Chirin Khawatmi <[email-masked]>
> wrote:
>
>> Hi Christian,
>>
>> Thanks for sharing
>>
>> @Vipul - can you ask your team to do a quick quality check on a few
>> random units of the SKU below:
>>
>> NYZTC-2214647           Swimmers - Sprinkler Pad Water Kids Playmat Fun
>> Sea 170cm
>>
>> We have sold 45 so far and received only two complaints..
>>
>> Christian if the rest of the items are in good condition, would the
>> customer want to receive a 3rd replacement? Or maybe another design from
>> the range?
>>
>> https://www.mumzworld.com/en/swimmers/
>>
>>
>>
>> On Tue, Jul 21, 2020 at 10:16 AM Christian Mendoza <
>> [email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Customer ordered the below item however, they reported it as damaged. We
>>> have sent a replacement but the new stock was still on the same condition.
>>> Please see the images below and check.
>>>
>>>
>>> NYZTC-2214647
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1228498> Swimmers
>>> - Sprinkler Pad Water Kids Playmat Fun Sea 170cm
>>> First Item:
>>>
>>> Second/Replacement Item:
>>>
>>>
>>> Thank you and Best Regards,
>>>
>>>
>>
>> --
>>
>> *Chirin Khawatmi*
>> International Brand Manager
>>
>> *P* +971 58 530 5300
>> *E* [email-masked] <[email-masked]>
>>
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>
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>