Subject: Re: Order #600920860 // Sku :MHTL-MHOT617-19-RED // Name :Toon Toyz - R/C Slide 'N Stunt Car - Red // DEFECTIVE
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Info Mickey <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Abdelmohsen basha <[email-masked]>, Sujit Sinha <[email-masked]>
Date: Tue, 21 Jul 2020 12:48:55 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer wants refund insisting on it does not want a replacement

Regards,
Alina

On Tue, Jul 21, 2020 at 12:27 PM Denmark A <[email-masked]> wrote:

> Dear Info,
>
> Please update on this.
>
> Regards,
> Den mark
>
> On Mon, Jul 20, 2020 at 11:21 AM Denmark A <[email-masked]> wrote:
>
>> Dear Info,
>>
>> Please confirm once received.
>>
>> Regards,
>> Den mark
>>
>> On Thu, Jul 16, 2020 at 5:00 PM Info Mickey <[email-masked]>
>> wrote:
>>
>>> Hi,
>>>
>>> Apologies for the incontinence,
>>>
>>> Please arrange to deliver to return the product to our warehouse, we
>>> shall replace the product at the same time.
>>>
>>>
>>> On Thu, Jul 16, 2020 at 12:01 PM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>> Return Reason:doesnt_work_or_defective
>>>> Comments :The batteries does not charge at all
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>