Subject: Re: Order# 200260385// Missing item// Reallocated by Saee
From: Yaseen Shaqra <[email-masked]>
To: Rodina Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Cc: Adeel Bukhari <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>, Mohammad Allaham <[email-masked]>, customer care <[email-masked]>
Date: Tue, 21 Jul 2020 12:02:58 +0400
List-Id: <ccteam.mumzworld.com>

@Rodina Magdy <[email-masked]> Please advise if we should refund the
amount back to the customer

On Fri, Jul 17, 2020 at 3:46 PM Yaseen Shaqra <[email-masked]>
wrote:

> @Ronald Gaviola <[email-masked]> Please update us up
>
> On Thu, Jul 16, 2020 at 2:41 PM Rodina Magdy <[email-masked]> wrote:
>
>> Thanks Adeel,
>>
>> @Ronald Gaviola <[email-masked]>  Can you please check.
>>
>> On Wed, Jul 15, 2020 at 5:48 PM Adeel Bukhari <[email-masked]> wrote:
>>
>>>
>>> Dear Rodina ,
>>>
>>> Please check below , it contains 1 piece as per AWB . But we don't know
>>> the number of items you add inside the box. This you have to check with
>>> your fulfilment center .
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jul 15, 2020 at 10:41 AM Rodina Magdy <[email-masked]>
>>> wrote:
>>>
>>>> Hi Adeel,
>>>>
>>>> Saee Tracking number OS01779884KS
>>>>
>>>> On Wed, Jul 15, 2020 at 9:39 AM Adeel Bukhari <[email-masked]> wrote:
>>>>
>>>>>
>>>>> Dear Sir ,
>>>>>
>>>>> Please provide a Saee AWB number . I am unable to find from order
>>>>> number .
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jul 14, 2020 at 7:27 PM Eugene Mugisa <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> + @Adeel Bukhari <[email-masked]>
>>>>>>
>>>>>>
>>>>>>
>>>>>> How many packages were delivered for this customer
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best,
>>>>>>
>>>>>> Eugene.
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Rodina Magdy <[email-masked]>
>>>>>> *Sent:* Tuesday, July 14, 2020 7:22 PM
>>>>>> *To:* Ronald Gaviola <[email-masked]>; Eugene Mugisa <
>>>>>> [email-masked]>
>>>>>> *Cc:* Yaseen Shaqra <[email-masked]>
>>>>>> *Subject:* Order# 200260385// Missing item// Reallocated by Saee
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hi Ronald and Eugene,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Customer complain that he received the package missing 1 item which
>>>>>> is: JUM-V11-Torque
>>>>>>
>>>>>>
>>>>>>
>>>>>> Order marked as delivered by Saee , Can you please check as the
>>>>>> customer still wants the order.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> *Best Regards,*
>>>>>>
>>>>>> *Rodina Salem*
>>>>>>
>>>>>> *CS Leader*
>>>>>>
>>>>>> *P* +20 100 888 3893   *E* [email-masked]
>>>>>> <[email-masked]>
>>>>>>
>>>>>> *A* Cairo, Egypt
>>>>>>
>>>>>
>>>>
>>>> --
>>>> *Best Regards,*
>>>> *Rodina Salem*
>>>> *CS Leader*
>>>> *P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
>>>> *A* Cairo, Egypt
>>>>
>>>
>>
>> --
>> *Best Regards,*
>> *Rodina Salem*
>> *CS Leader*
>> *P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
>> *A* Cairo, Egypt
>>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE