Subject: RE: DHL Returned orders July 20, 2020
From: <[email-masked]>
To: "'Naib Khan'" <[email-masked]>, "'Nesty John Pascua'" <[email-masked]>, "'Amani Bani Odeh'" <[email-masked]>, "'Samiya Sheikh'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Pankaj Mahey'" <[email-masked]>, <[email-masked]>
Cc: "'lastmile'" <[email-masked]>
Date: Tue, 21 Jul 2020 10:29:51 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @Pankaj Mahey  <mailto:[email-masked]> @Naib Khan  <mailto:[email-masked]> @[email-masked] ,

What’s the update here ? the customer provided the ID and we updated the name however there is no AWB# that shows movement.

Is it shipped with UPS ?

 

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Naib Khan <[email-masked]> 
Sent: Monday, July 20, 2020 3:23 PM
To: Nesty John Pascua <[email-masked]>; Amani Bani Odeh <[email-masked]>; Samiya Sheikh <[email-masked]>; customer care <[email-masked]>
Cc: Pankaj Mahey <[email-masked]>; lastmile <[email-masked]>
Subject: Re: DHL Returned orders July 20, 2020

@Pankaj Mahey <mailto:[email-masked]>  ,

Please use below ID for order 200316371 and reship ASAP.

 

 

Regards.

Naib

 

On Mon, 20 Jul 2020 at 15:13, Nesty John Pascua <[email-masked] <mailto:[email-masked]> > wrote:

Hi Pankaj,

Please reship the below Return orders.     

Received date

AWB

Order #

Package Quantity

Return reason

Action to be taken

20-Jul-2020

2990825375

200316371

2

DPA

Reship with other forwarders

20-Jul-2020

2990838900

200318316

1

LOSE BATTERY

Reship with other forwarders

20-Jul-2020

2990837802

200317557_2

1

LOSE BATTERY

Reship with other forwarders

20-Jul-2020

2990839003

100170518_2

1

LOSE BATTERY

Reship with other forwarders

-- 

Regards,

Nesty John R. Pascua

Mumzworld.com

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