Subject: Re: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla High Chair Essential - Graphite
From: Malak Nobeh <[email-masked]>
To: Abdul Monim <[email-masked]>
Cc: July Ann <[email-masked]>, customer care <[email-masked]>, Laura Thomson <[email-masked]>, Simone van Geemen <[email-masked]>, Salem Mohd <[email-masked]>, [email-masked], Leena <[email-masked]>
Date: Tue, 21 Jul 2020 08:47:26 +0400
List-Id: <ccteam.mumzworld.com>

Dears,

Please update us urgently, we need to close the case today.

Thanks.

On Mon, 20 Jul 2020 at 10:23, Abdul Monim <[email-masked]> wrote:

> Dear Malak,
>
>
>
> We already raised the issue to supplier (Dorel) and we are waiting them
> answer, hopefully tomorrow.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Malak Nobeh [mailto:[email-masked]]
> *Sent:* Monday, July 20, 2020 7:55 AM
> *To:* Abdul Monim <[email-masked]>
> *Cc:* July Ann <[email-masked]>; customer care <[email-masked]>;
> Laura Thomson <[email-masked]>; Simone van Geemen <
> [email-masked]>; Salem Mohd <[email-masked]>; [email-masked]
> *Subject:* Re: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla
> High Chair Essential - Graphite
>
>
>
> Hi Abdul Monim,
>
> The PO #POMUMZ_DXB188454.
>
>
>
>
>
>
>
> Please advice Urgently as this is MCI case.
>
> Thanks.
>
>
>
> On Sun, 19 Jul 2020 at 14:47, Abdul Monim <[email-masked]> wrote:
>
> Dear Malak,
>
>
>
> Absolutely it is include and for us it’s first time receive this
> complain!!!!!.
>
>
>
> Could you provide below information please:
>
>
>
> 1-      Copy of proof of purchase
>
> 2-      Photo or video, explaining the issues
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Malak Nobeh [mailto:[email-masked]]
> *Sent:* Sunday, July 19, 2020 2:00 PM
> *To:* July Ann <[email-masked]>
> *Cc:* [email-masked]; customer care <[email-masked]>; Laura
> Thomson <[email-masked]>; Simone van Geemen <[email-masked]>;
> Salem Mohd <[email-masked]>
> *Subject:* VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla
> High Chair Essential - Graphite
>
>
>
> Hello,
>
> Please advise if the newborn inlay insert is included, as the customer
> didn't receive it.
>
> Maxi-Cosi Minla High Chair Essential - Graphite
> https://www.mumzworld.com/en/maxi-cosi-minla-high-chair-essential-graphite
>
>
> AEW-2713750110
>
> Thanks.
>
>
>
> --
>
>
>
>
> --
>
>

--