Subject: Re: SO # 200286312// OS01655043KS & OS01616556KS & OS01581650KS
From: Ahmed Irfan <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Rashid <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Asad <[email-masked]>
Date: Mon, 20 Jul 2020 17:12:00 +0300
List-Id: <ccteam.mumzworld.com>

Hi Team,

We have received the shipments physically, Cancel will be done by End of
day.

AWB OS01631036KS
AWB OS01631037KS

Thanks & Regards
Ahmed

On Mon, Jul 20, 2020 at 9:24 AM Zubair Wahid <[email-masked]> wrote:

> Ahmed please check where this shipment is, if we have physically received
> it we will have a POD and inscan status.
>
> On Fri, Jul 17, 2020, 3:11 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> @Hussain Firoz Miyagamwala <[email-masked]> @Zubair Wahid
>> <[email-masked]> @Ahmed Irfan <[email-masked]> Please assist
>>
>>
>> On Thu, Jul 16, 2020 at 6:53 PM Adeel Bukhari <[email-masked]> wrote:
>>
>>>
>>> Dear Yaseen ,
>>>
>>> Please find the below email from the team while sending the Return alert
>>> , you should have replied to that email within 2 days to check the status
>>> . Please find and reply to that email .
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Jul 16, 2020 at 11:39 AM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Adeel
>>>>
>>>> Please note that our team confirmed that we only received 200286312_3 -
>>>> OS01616556KS
>>>> but the shipments below  not yet received
>>>>
>>>> 200286312_4 - OS01655043KS
>>>> 200286312_1 - OS01581650KS
>>>>
>>>> On Tue, Jul 14, 2020 at 5:58 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan
>>>>> <[email-masked]> Please update us urgently
>>>>>
>>>>> On Tue, Jul 14, 2020 at 5:55 PM Adeel Bukhari <[email-masked]> wrote:
>>>>>
>>>>>>
>>>>>> Dear Yaseen ,
>>>>>>
>>>>>> Shipment already returned as per operation update .
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 13, 2020 at 3:14 PM Yaseen Shaqra <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> HI Adeel,
>>>>>>>
>>>>>>> Please update us up, the customer is following up
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Jun 30, 2020 at 6:25 PM Yaseen Shaqra <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Adeel,
>>>>>>>>
>>>>>>>> Please update us urgently, the customer waiting for the
>>>>>>>> confirmation
>>>>>>>>
>>>>>>>> On Sun, Jun 28, 2020 at 10:05 AM Adeel Bukhari <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Dear Ahmed ,
>>>>>>>>>
>>>>>>>>> I have sent an email to the operation team to confirm whether it
>>>>>>>>> has already been returned or still in the warehouse .
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sat, Jun 27, 2020 at 1:12 PM Ahmed Irfan <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Adeel,
>>>>>>>>>>  These shipments showing RTO in your portal but physically we did
>>>>>>>>>> not received, Kindly check at your end & update here.
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>> Ahmed Muhammad Irfan
>>>>>>>>>>
>>>>>>>>>> On Fri, Jun 26, 2020 at 8:38 AM Yaseen Shaqra <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Zubair and Ahmed,
>>>>>>>>>>>
>>>>>>>>>>> Please update us up
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Jun 24, 2020 at 10:21 AM Yaseen Shaqra <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Zubair and Ahmed,
>>>>>>>>>>>>
>>>>>>>>>>>> Please confirm if the shipment returned to us urgently, the
>>>>>>>>>>>> customer wants a refund
>>>>>>>>>>>>
>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>> create the CRA
>>>>>>>>>>>>
>>>>>>>>>>>> On Mon, Jun 8, 2020 at 11:52 AM Adeel Bukhari <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> As per scans it has already been returned , i will confirm
>>>>>>>>>>>>> when it will arrive to your warehouse or if already arrived  .
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sun, Jun 7, 2020 at 12:36 PM Yaseen Shaqra <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please update us up
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, Jun 2, 2020 at 12:16 PM Adeel Bukhari <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Yaseen ,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I will check with the operation team and get back to you .
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Mon, Jun 1, 2020 at 4:13 PM Yaseen Shaqra <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please confirm that all the 3 shipments has been returned
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sat, May 30, 2020 at 12:29 PM Adeel Bukhari <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Dear Mary ,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> If you notice above , I have already mentioned the day of
>>>>>>>>>>>>>>>>> RTO . We do weekly RTO on Saturdays .
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Fri, May 29, 2020 at 4:11 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, May 21, 2020 at 11:47 AM Yaseen Shaqra <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please update us on the return request
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Tue, May 19, 2020 at 3:09 PM Rania khedr <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> @Adeel Bukhari <[email-masked]>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Rania Khedr
>>>>>>>>>>>>>>>>>>>> Customer Care Supervisor
>>>>>>>>>>>>>>>>>>>> Email:* [email-masked] <[email-masked]>*
>>>>>>>>>>>>>>>>>>>> Saee ساعي, Sarai distrack 42315
>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/kaspercab> [image: twitter
>>>>>>>>>>>>>>>>>>>> icon] <https://twitter.com/kaspercab> [image: linkedin
>>>>>>>>>>>>>>>>>>>> icon] <https://www.linkedin.com/company/kasper-cab/> [image:
>>>>>>>>>>>>>>>>>>>> instagram icon] <https://www.instagram.com/saeeksa/>
>>>>>>>>>>>>>>>>>>>> www.saee.sa
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Tue, May 19, 2020 at 1:30 PM Yaseen Shaqra <
>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi Rania,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hope you are doing well
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Please make sure to return the shipments back to us at
>>>>>>>>>>>>>>>>>>>>> the soonest, the customer is not interested to receive the shipments
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>>>>>>>>>>> create CRAs
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Kindly check and update us
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> Best Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Yaseen Shaqra*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Yaseen Shaqra*
>>>>>>>
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>>   │ w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>