Subject: swap shipments case:
From: Samiya Sheikh <[email-masked]>
To: Sagar Khawani <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>
Date: Mon, 20 Jul 2020 17:52:57 +0400
List-Id: <ccteam.mumzworld.com>

Hi sagar & hussain,

Kindly look into the following case which is confirmed by both customers.

*swap shipment:  between *200296567 *& 200295667*

cst 200295667  sent her driver and collected her items from cst 200296567.
Also she made a RT request and we collected the wrong shipment she received
that belongs to    200296567  .

Now we should refund  cst 200296567 for AWB 1Z289F8W6756526350 since she
didn't receive her items and the wrong shipment is collected by the other
customer.

Kindly create CRA for 200296567 SKU ASK-3504105020200.

Regards