Subject: Re: Order Number 600711266
From: "Alina D'Souza" <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Mostafa saad <[email-masked]>, Mohamed Magdy <[email-masked]>, Denmark A <[email-masked]>
Cc: Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 20 Jul 2020 17:42:16 +0400
List-Id: <ccteam.mumzworld.com>

@Mostafa saad <[email-masked]> please schedule collection again.

Customer complained abt the driver

Regards,
Alina

On Mon, Jul 20, 2020 at 5:23 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi Mostafa,
>
> The customer called again to follow up.
>
> Kindly assist to collect the item Tomorrow -  CRA_AR_RE13384.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Tue, 14 Jul 2020 at 13:54, Anas nazzal <[email-masked]> wrote:
>
>> Dear Alina,
>>
>> Kindly assist with the below.
>>
>> Best Regards,
>> Anas Nazzal
>>
>> On Tue, Jul 14, 2020 at 12:47 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Anas
>>>
>>>
>>> The said again to the customer she need the replacement fro the CRA and
>>> after than she will give the driver the order
>>>
>>>
>>> Please advise
>>>
>>>
>>>
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Tue, Jul 14, 2020 at 12:06 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Hello Anas
>>>>
>>>>
>>>> The customer gives the driver 2 locations and once he reaches shea said
>>>> com to the another location
>>>>
>>>> Please call the driver and confirm with him
>>>>
>>>> Regards
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>> On Tue, Jul 14, 2020 at 11:55 AM Anas nazzal <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Mostafa,
>>>>>
>>>>> Kindly arrange another visit to the subject order to collect the item.
>>>>> The customer requested to send another person who was speaking to her
>>>>> because he is unable to reach out her location.
>>>>>
>>>>> Best regards,
>>>>> Anas Nazzal
>>>>>
>>>>