Subject: Re: Order #600697015 // Incident #859589 // WTI-BL-M11-003 // Dwinguler - Baby Care Lite Pine Trees Playmat // Defective
From: Denmark A <[email-masked]>
To: Rohini <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Mon, 20 Jul 2020 17:35:42 +0400
List-Id: <ccteam.mumzworld.com>

Dear Rohini,

Please update us regarding Credit Note, thank you.

Regards,
Den mark

On Thu, May 28, 2020 at 5:05 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> Please note that the customer needs a refund and not a replacement
> because she will be moving to another country.
>
> Thank you.
>
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Wed, 27 May 2020 at 16:55, Denmark A <[email-masked]> wrote:
>
>> Hi Rohini,
>>
>> Thank you for your email.
>>
>> Regards,
>>
>> On Wed, May 27, 2020 at 4:51 PM Rohini <[email-masked]> wrote:
>>
>>> Dear Mr. Denmark,
>>>
>>>
>>>
>>> You can drop the damage item in our warehouse.
>>>
>>>
>>>
>>> Please find the warehouse details below:
>>>
>>>
>>>
>>> *Address**:  We Trade International FZC*
>>>
>>>      Near Tas-heel, Maliha Road,
>>>
>>>       Sharjah Industrial area 18.
>>>
>>>      Building no. 09,
>>>
>>>                 Warehouse no.10,
>>>
>>>                 Sharjah, UAE.
>>>
>>> *Mob No:* 0565067869
>>>
>>> *Name:* Mr. Sivaraj
>>>
>>> *Timings:* 10 am to 6pm.
>>>
>>>
>>>
>>>
>>>
>>> *Thanks & Regards*
>>>
>>> *Ms. Rohini Sherel *
>>>
>>>
>>>
>>> [image: Description: Description: C:\Documents and Settings\Samuel\Local
>>> Settings\Temporary Internet Files\Content.Outlook\W6QMDCG2\we trade
>>> logo-01.jpg]
>>>
>>> *P B No. 120791, SAIF Zone Sharjah, UAE.*
>>>
>>> *Office No. Q3-57*
>>>
>>> *Tel No. +971 6 55 29 507 : Fax No,. +971 6 55 28 407*
>>>
>>> *Mobile NO. +971 56 506 78 79*
>>>
>>> *E mail :[email-masked] <[email-masked]>*
>>>
>>> *www.wetradeintl.com <http://www.wetradeintl.com/>*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Wednesday, May 27, 2020 4:43 PM
>>> *To:* [email-masked]; [email-masked];
>>> [email-masked]; [email-masked]; [email-masked]
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>> Umang Mehrotra <[email-masked]>
>>> *Subject:* Re: Order #600697015 // Incident #859589 // WTI-BL-M11-003
>>> // Dwinguler - Baby Care Lite Pine Trees Playmat // Defective
>>>
>>>
>>>
>>> Hi,
>>>
>>>
>>>
>>> Could you please respond and share your complete warehouse
>>> address,contact person to whom we will hand over the item?
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Apr 22, 2020 at 9:28 AM Denmark A <[email-masked]> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please respond.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Mon, Apr 20, 2020 at 9:19 AM Denmark A <[email-masked]> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>> Hope this email finds you well.
>>> I bought a baby mat that I had to send back because of it puffed up many
>>> places and became unsafe for the baby.
>>> I got a new mat but the puffs are started to come again.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>