Subject: Re: Order 600689479 ll Cool Wheels - Foldable Kick Scooter - Pink - MTC-FR58352
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>
Cc: "Simba ." <[email-masked]>, [email-masked], Mostafa saad <[email-masked]>, Umang Mehrotra <[email-masked]>, Maria Katrina Bautista <[email-masked]>, Rabiqa mstc <[email-masked]>, customer care <[email-masked]>, Ashley Fernandes <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 20 Jul 2020 16:28:37 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Are we shipping the item back to the customer ?

Regards,
Alina

On Thu, Jul 16, 2020 at 12:15 PM Denmark A <[email-masked]> wrote:

> Dear Simba,
>
> Update us where the  item, POD is one of the proof evidence that you
> received the item and still item not yet received from our side.
>
> Regards,
>
> On Tue, Jun 30, 2020 at 12:11 PM Simba . <[email-masked]>
> wrote:
>
>> Hi Denmark,
>>
>> This POD will not be taken into consideration,the item is said to have
>> been damaged beyond repair.
>> Kindly use [email-masked] instead.
>>
>>
>> Thanks & Regards,
>>
>> *Simbarashe Mawere*
>>
>> P.O Box 115161 | Dubai  |  UAE
>>
>> M:+971556595409 T:+971-43339050|F: +971-43339052
>>
>> E: [email-masked] <[email-masked]> | W:
>> www.metelegance. <http://www.darvesh.com/>*net*
>>
>>
>> On Tue, Jun 30, 2020 at 12:09 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Simba,
>>>
>>> Please find the attached Signed POD for your reference.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Tue, Jun 30, 2020 at 10:26 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> ANy update here?
>>>>
>>>> On Mon, Jun 29, 2020 at 8:29 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> Any update on this please/
>>>>>
>>>>> On Sun, Jun 28, 2020 at 4:40 PM Simba . <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Denmark,
>>>>>>
>>>>>> This was not given back? I will check from the store and confirm by
>>>>>> tomorrow.
>>>>>>
>>>>>>
>>>>>> Thanks & Regards,
>>>>>>
>>>>>> *Simbarashe Mawere*
>>>>>>
>>>>>> P.O Box 115161 | Dubai  |  UAE
>>>>>>
>>>>>> M:+971556595409 T:+971-43339050|F: +971-43339052
>>>>>>
>>>>>> E: [email-masked] <[email-masked]> | W:
>>>>>> www.metelegance. <http://www.darvesh.com/>*net*
>>>>>>
>>>>>>
>>>>>> On Sat, Jun 27, 2020 at 1:02 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Simba,
>>>>>>>
>>>>>>> Please we need an update this was hand over to you last 05/30/2020
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jun 24, 2020 at 4:36 PM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Team,
>>>>>>>>
>>>>>>>> Please update.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>> On Tue, May 26, 2020 at 5:20 PM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Mostafa,
>>>>>>>>>
>>>>>>>>> Please advise if the item has collected,  logged in twice for
>>>>>>>>> collection
>>>>>>>>>
>>>>>>>>> Kindly advise and arrange if not
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>> Alina
>>>>>>>>>
>>>>>>>>> On Sat, Mar 28, 2020 at 9:31 AM Simba . <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Maria,
>>>>>>>>>>
>>>>>>>>>> Kindly send to our WH,we will do the needful as soon as possible.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thanks & Regards,
>>>>>>>>>>
>>>>>>>>>> *Simbarashe Mawere*
>>>>>>>>>>
>>>>>>>>>> P.O Box 115161 | Dubai  |  UAE
>>>>>>>>>>
>>>>>>>>>> M:+971556595409 T:+971-43339050|F: +971-43339052
>>>>>>>>>>
>>>>>>>>>> E: [email-masked] <[email-masked]> | W:
>>>>>>>>>> www.metelegance. <http://www.darvesh.com/>*net*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>> www.avast.com
>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>> <#m_8465563732121437259_m_3980642715518930070_m_6277369570299231831_m_-8472983658428544231_m_3159471851209282368_m_3103858583145054500_m_2252149053163302238_m_1632942611489099614_m_7381443278852202808_m_2087713660758741337_m_4716808486174558720_m_-6090292895289023038_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>
>>>>>>>>>> On Sat, Mar 28, 2020 at 9:24 AM Maria Katrina Bautista <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello team,
>>>>>>>>>>>
>>>>>>>>>>> Any update on this?
>>>>>>>>>>>
>>>>>>>>>>> Please advise.
>>>>>>>>>>>
>>>>>>>>>>> Thank you
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Thu, 26 Mar 2020 at 18:41, Maria Katrina Bautista <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hello team,
>>>>>>>>>>>>
>>>>>>>>>>>> The customer purchased the item last January and while riding
>>>>>>>>>>>> the scooter, it suddenly broke. Please see the video explanation attached.
>>>>>>>>>>>>
>>>>>>>>>>>> 600689479
>>>>>>>>>>>> Cool Wheels - Foldable Kick Scooter - Pink
>>>>>>>>>>>> MTC-FR58352
>>>>>>>>>>>>
>>>>>>>>>>>> Please advise if you can do an inspection and repair.
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>