Subject: PARTIALLY FULFILLED // Order #200303394
From: Omar Khaled <[email-masked]>
To: KSA Lastmile <[email-masked]>
Cc: Asad <[email-masked]>, Eugene Mugisa <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Mon, 20 Jul 2020 12:59:40 +0200
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly need your urgent update regarding the below case :

Order no. #200303394_1
Order Created : 16-Jun-2020
Items :
1- Gentle Cleansing Gel Avocado - Limited Edition
2- Mustela - Gentle Shampoo for Hair (200ml)
3- Mustela - Moisturising Body Lotion (300ml)
4- Mustela - Hydra Bébé Face Cream (40ml)
5- Mustela - Baby Massage Oil (100ml)
6- Attitude - Sensitive Baby Bottle Liquid Dishwashing
7- Seventh Generation Baby Fabric Detergent Liquid 1.47L
8- lulujo - Muslin Wash Cloth 3-pack Pink
9- Maxi-Cosi - CabrioFix Car Seat - Nomad Grey
10- Maxi-Cosi EasyFix Base
11- Mini Plum - Unicorn Personalised Baby Set 7 Pieces_0-3M

Customer is very upset and disappointed from our service, as per she wanted
to receive all of the above items before she delivers her baby born, and
now she sent an email that she already delivered her child, without
receiving her order from us.

So please we need to fulfill all of the items and deliver them all to the
customer urgently, so we can reach customer satisfaction.

Thanks & Regards,
Omar Khaled