Subject: Re: urgent dispatch 100144720 // Shipa-KSA::S001111942050
From: Hyacinth Joyce <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, customer care <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Mon, 20 Jul 2020 14:36:56 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

Thank you for the update.

Kindly receive the CRA too, shows pending receipt.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 20 Jul 2020 at 14:07, Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> CRAKTM8781
>
>
> On Mon, Jul 20, 2020 at 1:58 PM Zubair Wahid <[email-masked]> wrote:
>
>> @Hussain Firoz Miyagamwala <[email-masked]> Please process the CRA
>>
>> On Mon, Jul 20, 2020 at 12:41 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer called very furious.
>>>
>>> She has requested to cancel the order due to excessive delay.
>>>
>>> Upon tracking the shipment shows cancelled:
>>>
>>> Kindly confirm and assist to update CRA to proceed with refund TODAY.
>>> The customer threats to raise a formal complaint if a refund is not
>>> initiated within the day.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Thu, 11 Jun 2020 at 11:03, Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Kindly update the status of this shipment urgently, the customer is
>>>> following up.
>>>>
>>>> Regards
>>>>
>>>