Subject: Re: Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4 WiFi Home Camera // DAMAGED
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>
Cc: "Hydar | Rocktech" <[email-masked]>, [email-masked], "Kiran|accounts" <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Mon, 20 Jul 2020 13:51:05 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Customer received the item still not working hence wants a Gift
certificate/ refund

Regards,
Alina

On Sat, Jul 11, 2020 at 5:16 PM Denmark A <[email-masked]> wrote:

> Dear Hydar,
>
> Customer Mobile number :
> +971521372227
>
> Regards,
>
> On Sat, Jul 11, 2020 at 5:14 PM Hydar | Rocktech <[email-masked]>
> wrote:
>
>> Dear Den Mark,
>>
>>
>>
>> Please share customer contact details so that we can provide remote
>> assistance to sort out any kind of issue related to our cameras.
>>
>>
>>
>> *Thanks and Regards,*
>>
>>
>>
>> *Z. Hydar*
>>
>> *Showroom Manager*
>>
>>  [image:
>> BuzzardEye Logo PNG]
>>
>> *Rocktech Solutions LLC*
>>
>> Dubai, UAE
>>
>> M: +971 55 1855465 | O: +971 4 3211338 | F: +971 4 3210039
>>
>> Email: [email-masked] | Skype: zohaib-warid | Web:
>> www.rocktechuae.com
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Thursday, July 9, 2020 9:13 AM
>> *To:* [email-masked]; Kiran|accounts <[email-masked]>;
>> Hydar | Rocktech <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
>> Nwaso <[email-masked]>; Abdelmohsen basha <
>> [email-masked]>
>> *Subject:* Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4
>> WiFi Home Camera // DAMAGED
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> I have placed several requests to be contacted by mumzworld regarding two
>> cameras that do not work. I want to return them and get a refund they 100%
>> do not work at all.
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>