Subject: Re: 200308905 AWB: 5545677756 Extra Fee Issue << Reference ID: 61045719 >>
From: Yaseen Shaqra <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>, Ronald Gaviola <[email-masked]>, "ae.mumzworld" <[email-masked]>
Date: Mon, 20 Jul 2020 13:03:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair and Ahmed,

Please check and confirm, the customer wants an urgent refund

@Hussain Firoz Miyagamwala <[email-masked]> Please create the CRA at
the soonest

On Sun, Jul 12, 2020 at 6:07 PM ae.mumzworld via customer care <
[email-masked]> wrote:

> Dear Samiya,
>
>
> Please note the shipment will be Stopped and returned to below address
> Location
>
>
> TAMER LOGISTICS,
> ISTANBUL STREET,EXIT 18,SULAI,PO BOX 388,RIYADH ,KSA
> MOHAMMAD AZHARUDDIN / Raghu
> M +966-507037374 / +966 57 178 5104
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
> *Mohamed Shabreen*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 600567567
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked],
> [email-masked], [email-masked], [email-masked]
> >> Subject: Re: 200308905 AWB: 5545677756 Extra Fee Issue
> >> Sent: Sun, 12 Jul 2020 16:58:06 UTC+04:00
> >>
> >>
> Hi Team,
>
> >>
> kindly cancel this shipment urgently.
>
> >>
> Regards
>
>
> >>
> On Mon, Jul 6, 2020 at 11:36 AM Ronald Gaviola <[email-masked]>
> wrote:
> >>
>
>> Naib,
>>
>> >>
>> Customer need to pay customs duties & Vat.
>>
>> >>
>>
>> >>
>>
>> >>
>>
>> >>
>> Regards,
>> Ronald
>>
>> >>
>>
>> >>
>> On Sun, Jul 5, 2020 at 10:22 PM Naib Khan <[email-masked]> wrote:
>> >>
>>
>>> DHL,
>>>
>>> >>
>>> Can you please assist why customer pay extra charges?
>>>
>>> >>
>>> @Eugene Mugisa <[email-masked]>@Ronald Gaviola
>>> <[email-masked]> can you please investigate.
>>>
>>> >>
>>> @Anas nazzal <[email-masked]> please follow up
>>> >>
>>>
>>> >>
>>> [[:removedImage(image.png):]]
>>> >>
>>>
>>> >>
>>> [[:removedImage(image.png):]]
>>> >>
>>>
>>> >>
>>> Regards.
>>> Naib
>>>
>>
>
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE