Subject: RE: Order #600906497 // Sku :AL-34108BW-BLUE // Name :Bestway - Float Lil Animal - Blue // DAMAGED
From: "Nikil" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, "'Maricris'" <[email-masked]>, "'Ivy'" <[email-masked]>
Cc: "'Arjun'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Mon, 20 Jul 2020 12:11:28 +0400
List-Id: <ccteam.mumzworld.com>

Dear Denmark,

I’m sending blue color today with our driver. Please collect from receiving area and return me back pink color.

 

Thanks,

Nikil poojary

 <http://atiqliusie.com/> 

ALGT Middle East - A Liusie General Trading |   PO BOX 7297  |   Plot # C.22 Dubai Production City | 

Dubai, United Arab Emirates |    Tel: +971 4 2476762   |  Fax: +971 4 2476769  | Mobile: +971 527480139

 <http://www.algt-me.com/> www.algt-me.com

 

From: Denmark A [mailto:[email-masked]] 
Sent: Monday, July 20, 2020 12:03 PM
To: Maricris <[email-masked]>; Ivy <[email-masked]>
Cc: Arjun <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Samran Iftikhar <[email-masked]>; Alina D'Souza <[email-masked]>; Abdelmohsen basha <[email-masked]>; Nikil <[email-masked]>
Subject: Re: Order #600906497 // Sku :AL-34108BW-BLUE // Name :Bestway - Float Lil Animal - Blue // DAMAGED

Dear Maricris and Ivy, 

Please look into this case we received pink instead of blue. thank you.

Regards, 

Den mark 

On Sun, Jul 19, 2020 at 2:38 PM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Nikil, 

Please be informed upon checking the item, we received color pink instead of blue as per customer order.

Please replace it with the blue color thank you. 

Regards, 

On Sun, Jul 19, 2020 at 2:30 PM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Nikil, 

Replacement item received  with thanks. 

Regards, 

Den mark 

On Sun, Jul 19, 2020 at 9:00 AM Nikil <[email-masked] <mailto:[email-masked]> > wrote:

Dear Maricris,

We received defected stock.

We will replace new product today.

 

Thanks,

Nikil poojary

 <http://atiqliusie.com/> 

ALGT Middle East - A Liusie General Trading |   PO BOX 7297  |   Plot # C.22 Dubai Production City | 

Dubai, United Arab Emirates |    Tel: +971 4 2476762   |  Fax: +971 4 2476769  | Mobile: +971 527480139

www.algt-me.com <http://www.algt-me.com/> 

 

 

From: Maricris [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, July 16, 2020 12:58 PM
To: 'Denmark A' <[email-masked] <mailto:[email-masked]> >; Arjun <[email-masked] <mailto:[email-masked]> >; Nikil <[email-masked] <mailto:[email-masked]> >
Cc: 'customer care' <[email-masked] <mailto:[email-masked]> >; 'Returns.fc' <[email-masked] <mailto:[email-masked]> >; 'Samran Iftikhar' <[email-masked] <mailto:[email-masked]> >; 'Alina D'Souza' <[email-masked] <mailto:[email-masked]> >; 'Abdelmohsen basha' <[email-masked] <mailto:[email-masked]> >
Subject: RE: Order #600906497 // Sku :AL-34108BW-BLUE // Name :Bestway - Float Lil Animal - Blue // DAMAGED

Hi Denmark,

Please return the item back to our warehouse for evaluation.

@Nikil/Arjun,

Kindly check the item once received and do the needful.

Thanks.

BEST REGARDS...*

Maricris Pati

 

ALGT Middle East - A Liusie General Trading |   PO BOX 7297  |   Plot # C.22 Dubai Production City , opp Sign Work | 

Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax: +971 4 2476799  | Mobile : +971 566454542

www.algt-me.com <http://www.algt-me.com/> 

P Save a tree. Please don't print this e-mail unless it's really necessary

 

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, July 16, 2020 12:52 PM
To: Ivy <[email-masked] <mailto:[email-masked]> >; Maricris <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Abdelmohsen basha <[email-masked] <mailto:[email-masked]> >
Subject: Order #600906497 // Sku :AL-34108BW-BLUE // Name :Bestway - Float Lil Animal - Blue // DAMAGED

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :I blew it up to max but the umbrella doesn't go up at all.  

 

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark