Subject: Re: Bundle Missing Quantity - Order No.600926546 and 600926549
From: Vipul Arora <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Erica Jane Serrano <[email-masked]>
Cc: Ashish Nair <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, Vipin Raj <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mamdouh Younes <[email-masked]>
Date: Mon, 20 Jul 2020 11:06:56 +0400
List-Id: <ccteam.mumzworld.com>

+Erica Jane Serrano <[email-masked]> : as discussed yesterday please
check with the vendor as he delivered single piece instead of bundle
ᐧ

On Mon, 20 Jul 2020 at 10:27, Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> Do we have an update?
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 19 Jul 2020 at 15:29, Ashish Nair <[email-masked]> wrote:
>
>> Hi Mohit,
>>
>> Please be informed that the missing packs is not physically available.
>>
>> @Vipul Arora <[email-masked]>  - please have a look into this
>> subject case & give ur feedback.
>>
>> Regards,
>>
>> *Ashish.S.Nair*
>> Inventory Controller
>>
>>
>> *E* [email-masked]
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
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>> On Sun, Jul 19, 2020 at 3:12 PM Mohit Caleb <[email-masked]> wrote:
>>
>>> +Ashish Nair <[email-masked]> - Kindly support in checking the
>>> issue here.
>>> ᐧ
>>>
>>> On Sun, Jul 19, 2020 at 2:47 PM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer placed the above orders for the below items. Each is
>>>> supposed to be a pack of 10 however the customer received only 1 pack of
>>>> each.
>>>>
>>>> Please see the below images for your reference.
>>>>
>>>>
>>>> 600926546 TM-54029-502
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1081042> Jacobs
>>>> Espresso 12 Ristretto - 10 Packs of 10 Coffee Capsule 1
>>>>
>>>> 600926549 TM-54027-503
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1081040> Jacobs
>>>> Espresso 7 Classico - 10 Packs of 10 Coffee Capsules 1
>>>>
>>>> Kindly check and advise ASAP.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>
>>>
>>> --
>>>
>>>