Subject: Re: Order #600825386 // Sku :TC-K8725-274 // Name :Keeeper - Baby Changing Mat - Cow // Damaged
From: Abdelmohsen basha <[email-masked]>
To: Denmark A <[email-masked]>
Cc: RP Singh TrucareFzc <[email-masked]>, Fahad Shafiq <[email-masked]>, Samran Iftikhar <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Avinash TrucareFzc <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Gabriel Bresse <[email-masked]>
Date: Mon, 20 Jul 2020 10:45:14 +0400
List-Id: <ccteam.mumzworld.com>

Denmark, please make sure to upload the POD to the netsuite

On Mon, 20 Jul 2020 at 10:35, Denmark A <[email-masked]> wrote:

> Dear RP and Avinash.
>
> Please find the attached VRA and signed POD for your reference, issue
> credit note as well.
>
> @Fahad Shafiq <[email-masked]> Please see the attached Signed proof
> POD for your reference.
>
> Regards,
> Den mark
>
> On Sun, Jul 19, 2020 at 3:08 PM Denmark A <[email-masked]> wrote:
>
>> +Abdelmohsen basha <[email-masked]> Please assist.
>>
>> Regards,
>>
>> On Sun, Jul 19, 2020 at 2:51 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Rp,
>>>
>>> Please respond and issue a credit note thank you.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Thu, Jul 2, 2020 at 9:55 AM Gabriel Bresse <[email-masked]>
>>> wrote:
>>>
>>>> Hello both,
>>>>
>>>> Trucare is working on this and will be updating us asap and accordingly
>>>>
>>>> Best Regards
>>>>
>>>>
>>>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>>>> <http://andador.me/>t:04 245 1361
>>>>
>>>>
>>>> On Mon, Jun 29, 2020 at 3:46 PM Samran Iftikhar <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Gabriel,
>>>>>
>>>>> He replied only on two emails. The rest of all are pending. Please do
>>>>> the needful.
>>>>>
>>>>>
>>>>> Regards
>>>>> Samran Iftakhar
>>>>>
>>>>> On Mon, Jun 29, 2020 at 3:34 PM Gabriel Bresse <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Samran,
>>>>>>
>>>>>> I believed RP has replied to all your emails, let me know if some are
>>>>>> still pending
>>>>>>
>>>>>> Best Regards
>>>>>>
>>>>>>
>>>>>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>>>>>> <http://andador.me/>t:04 245 1361
>>>>>>
>>>>>>
>>>>>> On Mon, Jun 29, 2020 at 11:08 AM Samran Iftikhar <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi RP,
>>>>>>>
>>>>>>> The item is with us. Please inform your person to collect it.
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>> Samran Iftakhar
>>>>>>>
>>>>>>> On Mon, Jun 29, 2020 at 10:56 AM RP Singh TrucareFzc <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Samran,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> This product is OOS, so unable to replace it. You are requested to
>>>>>>>> take a return an issue a refund to the customer.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Trucare will issue a credit note upon receipt at our end.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Let me know if you need further assistance.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *R.P.Singh*
>>>>>>>>
>>>>>>>> *Sales Manager*
>>>>>>>>
>>>>>>>>
>>>>>>>> *Trucare FZC*
>>>>>>>>
>>>>>>>> *1J/12-1,Hamriyah free zone,*
>>>>>>>>
>>>>>>>> *PO Box 42106,Sharjah (UAE)*
>>>>>>>>
>>>>>>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>>>>>>
>>>>>>>> *Mob : 055-4745256 *
>>>>>>>>
>>>>>>>> [email-masked]* <[email-masked]>
>>>>>>>>
>>>>>>>> *www.trucare.co* <http://www.trucare.co>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *From:* Samran Iftikhar [mailto:[email-masked]]
>>>>>>>> *Sent:* Monday, June 29, 2020 10:47 AM
>>>>>>>> *To:* Gabriel Bresse <[email-masked]>
>>>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>>>> [email-masked]>; RP Singh TrucareFzc <
>>>>>>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>>>>>>> Alina D'Souza <[email-masked]>; Denmark A <
>>>>>>>> [email-masked]>; Mohamed Magdy <[email-masked]>;
>>>>>>>> Avinash TrucareFzc <[email-masked]>
>>>>>>>> *Subject:* Re: Order #600825386 // Sku :TC-K8725-274 // Name
>>>>>>>> :Keeeper - Baby Changing Mat - Cow // Damaged
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Dear Gabriel,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please help us to get the response from the vendor.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Samran Iftakhar
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 24, 2020 at 1:10 PM Samran Iftikhar <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Dear Avinash & RP Sing,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please Reply on it.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Samran Iftakhar
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sun, Jun 14, 2020 at 9:28 AM Samran Iftikhar <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Dear Avinash,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Any update. Please let me know.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Samran Iftakhar
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Jun 11, 2020 at 12:05 PM Samran Iftikhar <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Dear Avinash,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please go through with the below mail. and revert ASAP.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Samran Iftakhar
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sat, May 30, 2020 at 12:49 PM Denmark A <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Dear Vendor,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>> item back to you for your further evaluation.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Comments :There are parts damaged, please find the atached photo
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Stay HOME Stay SAFE…
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
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>>>>>>>> send an email to [email-masked].
>>>>>>>> To view this discussion on the web visit
>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFpnSTuvQxf8Wd1qYx3Sw6LOp92ktZMMMHHnFxEFaKLpE8RLjg%40mail.gmail.com
>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFpnSTuvQxf8Wd1qYx3Sw6LOp92ktZMMMHHnFxEFaKLpE8RLjg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>> .
>>>>>>>>
>>>>>>>>