Subject: Re: Order #100128730 // AWB# 607132081904
From: Karthik Sankar <[email-masked]>
To: Vipin Raj <[email-masked]>
Cc: Yaser Mosanna <[email-masked]>, Mohit Caleb <[email-masked]>, Moataz Salah El Din <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, mazhar <[email-masked]>, customer care <[email-masked]>
Date: Mon, 20 Jul 2020 10:35:47 +0400
List-Id: <ccteam.mumzworld.com>

Hi Vipin,

The actual item to be sent to the vendor so he can fix it and send it back.

@Moataz Salah El Din <[email-masked]>  Where is the item?

Regards,

On Sun, 19 Jul 2020 at 18:30, Vipin Raj <[email-masked]> wrote:

> Hi Karthik,
>
> Still I didn't receive a missing part from any driver.
>
> On Sun, Jul 19, 2020 at 4:36 PM Karthik Sankar <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Kindly update on this.
>>
>> Regards,
>>
>>
>>
>> On Thu, 16 Jul 2020 at 12:40, Karthik Sankar <[email-masked]>
>> wrote:
>>
>>> Hi Vipin,
>>>
>>> I apologize for the confusion.
>>>
>>> @Moataz Salah El Din <[email-masked]> Is the item in the
>>> warehouse already? If so, please hand it over to Vipin so he can give it to
>>> the inbound driver (Nasir).
>>>
>>> Please send the item with Nasir (Inbound driver). Vendor will replace
>>> the item and send the complete part.
>>>
>>> Regards,
>>>
>>>
>>>
>>> On Thu, 16 Jul 2020 at 11:54, <[email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Part was not given to a driver yet.
>>>>
>>>>
>>>>
>>>> Please send the item back to us, we will change the necessary part and
>>>> send it back.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Yaser Mosanna
>>>>
>>>>
>>>>
>>>> *From:* Vipin Raj <[email-masked]>
>>>> *Sent:* Thursday, July 16, 2020 11:38 AM
>>>> *To:* Mohit Caleb <[email-masked]>
>>>> *Cc:* Karthik Sankar <[email-masked]>; Moataz Salah El Din <
>>>> [email-masked]>; Yaser Mosanna <[email-masked]>; Syed Yakoob
>>>> <[email-masked]>; Outbound.fc <[email-masked]>; mazhar <
>>>> [email-masked]>; customer care <[email-masked]>
>>>> *Subject:* Re: Order #100128730 // AWB# 607132081904
>>>>
>>>>
>>>>
>>>> Dear Mohit,
>>>>
>>>>
>>>>
>>>> I didn't receive a missing part from any driver.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Jul 16, 2020 at 10:29 AM Mohit Caleb <[email-masked]>
>>>> wrote:
>>>>
>>>> @Vipin Raj <[email-masked]>
>>>>
>>>> Did you receive the missing part from the driver?
>>>>
>>>> Kindly confirm here
>>>>
>>>> ᐧ
>>>>
>>>>
>>>>
>>>> On Thu, Jul 16, 2020 at 7:37 AM Karthik Sankar <[email-masked]>
>>>> wrote:
>>>>
>>>> Kind reminder!!!
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, 15 Jul 2020 at 17:57, Karthik Sankar <[email-masked]>
>>>> wrote:
>>>>
>>>> Hello Syed/Vipin,
>>>>
>>>>
>>>>
>>>> Please confirm if the sparepart is received.
>>>>
>>>>
>>>>
>>>> @Moataz Salah El Din <[email-masked]> As per the customer,
>>>> collection has been done already. Please ship the item together with the
>>>> sparepart to avoid confusion.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, 14 Jul 2020 at 12:41, Karthik Sankar <[email-masked]>
>>>> wrote:
>>>>
>>>> Hello Syed,
>>>>
>>>>
>>>>
>>>> Vendor will give the spare part tomorrow. Our inbound driver Nasir will
>>>> hand it over to you tomorrow. Once received, please confirm and ship it to
>>>> the customer.
>>>>
>>>>
>>>>
>>>> Appreciate your help on this matter.
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, 14 Jul 2020 at 12:35, Karthik Sankar <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Yaser,
>>>>
>>>>
>>>>
>>>> Could you please assist in sending us the spare part?
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, 14 Jul 2020 at 12:28, Moataz Salah El Din <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Mazhar,
>>>>
>>>> Please cancel the collection of the subject AWB
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Best regards,*
>>>>
>>>> *Moataz Salah El-Din*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> --
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>>>> To view this discussion on the web visit
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>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAPzB9vZOLWUxjYoiF6JTBM_6CLFqfDja8%2B4JkHDmqi8aDgQ0Ag%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards
>>>>
>>>> Vipin
>>>>
>>>
>
> --
>
> *Vipin Raj*
> FC Supervisor
>
>
> *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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