Subject: Re: Order #600721597// Incident #808554 // SKU: JT-36234 // Gazillion Bubbles - Gazprofessional Bubble Machine // Damaged
From: Denmark A <[email-masked]>
To: Syed Abrar <[email-masked]>, Fahad Shafiq <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, Aslu Panara Kandy <[email-masked]>, Michaela Manibo <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Mon, 20 Jul 2020 10:13:15 +0400
List-Id: <ccteam.mumzworld.com>

Dear Syed,

Please find the attached VRA and Signed POD for your reference, issue a
credit note as well.

@Fahad Shafiq <[email-masked]> See the attached signed proof of Signed
POD for your reference.

On Sat, Jul 18, 2020 at 12:04 PM Denmark A <[email-masked]> wrote:

> Dear Syed,
>
> Kindly update us here and issue a Credit note.
>
> Regards,
> Den mark
>
>
> On Wed, Jun 17, 2020 at 3:58 PM Denmark A <[email-masked]> wrote:
>
>> Dear Syed,
>>
>>  Please find the attached VRA copy for your reference and issue us a
>> credit note.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>> On Tue, Jun 2, 2020 at 3:11 PM Denmark A <[email-masked]> wrote:
>>
>>> Hi Syed,
>>>
>>> Please let us know the update on this?
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Sun, May 10, 2020 at 10:03 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> May we have an update on this item?
>>>>
>>>> Customer is following it up/
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>> On Sun, Mar 15, 2020 at 9:18 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Syed,
>>>>>
>>>>> Thank you item will be handed over to you by our driver today.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Thu, Mar 12, 2020 at 9:47 AM Syed Abrar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Greetings!
>>>>>>
>>>>>>
>>>>>>
>>>>>> Sorry for the inconvenience we will take back the product,
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks & regards
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Syed Abrar
>>>>>> Events Coordinator
>>>>>> Sales / Toys Division
>>>>>> http://www.abuissa.com <https://www.facebook.com/eProSolutions/>
>>>>>> <https://www.linkedin.com/company/abuissa-holding>
>>>>>> <https://www.youtube.com/user/bluesalonqatar>
>>>>>> <https://www.instagram.com/eprosolutions/?hl=en> Phone +971 48 068
>>>>>> 020 / Mobile +971 52 912 3655
>>>>>> P.O. Box 17433, , JEBEL ALI
>>>>>> Dubai, United Arab Emirates
>>>>>> This email and any files transmitted with it are confidential and
>>>>>> intended solely for the use of the individual or entity to whom they are
>>>>>> addressed. If you have received this email in error please notify the
>>>>>> system manager. Please note that any views or opinions presented in this
>>>>>> email are solely those of the author and do not necessarily represent those
>>>>>> of the company. Finally, the recipient should check this email and any
>>>>>> attachments for the presence of viruses. The company accepts no liability
>>>>>> for any damage caused by any virus transmitted by this email.
>>>>>>
>>>>>> *From:* Denmark A <[email-masked]>
>>>>>> *Sent:* Thursday, March 12, 2020 9:19 AM
>>>>>> *To:* Girish Kanayalal Bhavnani <[email-masked]>;
>>>>>> Antony Steve Paduva <[email-masked]>; Syed Abrar <
>>>>>> [email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>>>>> Umang Mehrotra <[email-masked]>
>>>>>> *Subject:* Order #600721597// Incident #808554 // SKU: JT-36234 //
>>>>>> Gazillion Bubbles - Gazprofessional Bubble Machine // Damaged
>>>>>>
>>>>>>
>>>>>>
>>>>>> Dear Vendor,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please see the below customer complaint and allow us to send the item
>>>>>> back to you for your further evaluation.
>>>>>>
>>>>>> Attached video for your reference.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Reason of return: damaged
>>>>>>
>>>>>>
>>>>>>
>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>