Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
From: Malak Nobeh <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, Asad <[email-masked]>, Shady Elgendy <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Leena <[email-masked]>, Mohamed Magdy <[email-masked]>, Naib Khan <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>
Date: Mon, 20 Jul 2020 09:07:54 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

We didn't place a new order for the customer , the old so is #100151596.

Thanks.

On Mon, 20 Jul 2020 at 09:04, Zubair Wahid <[email-masked]> wrote:

> Hey Malak
> Did you place a new order for the missing item.
> Can you share the order number
>
> On Tue, Jul 14, 2020, 7:16 AM Malak Nobeh <[email-masked]> wrote:
>
>> Hello Zubair,
>>
>> Please update.
>>
>> Thanks.
>>
>>
>>
>> On Mon, 13 Jul 2020 at 13:26, Shady Elgendy <[email-masked]> wrote:
>>
>>> Confirmed
>>>
>>> On Mon, 13 Jul 2020 at 12:14 PM Malak Nobeh <[email-masked]> wrote:
>>>
>>>> Dear Zubair,
>>>>
>>>> The customer still want the items , and this is DDA case , they need
>>>> the case to be solved before 2 pm.Please let us know if we need to place a
>>>> new order?
>>>>
>>>>
>>>> @Asad <[email-masked]>  or @Eugene Mugisa <[email-masked]>
>>>>  Please approve as per Zubair request.
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, 13 Jul 2020 at 12:11, Zubair Wahid <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Malak
>>>>> We have Dispatched this order on 17th June, as we have good stock for
>>>>> all these items we can Dispatch these items again.
>>>>> But as all items are big on size this could be an issue from the
>>>>> courier side as well. I suggest we dispatch the missing items again and
>>>>> have a follow up with the 3PL.
>>>>>
>>>>> Asad I need your approval here to proceed.
>>>>>
>>>>> Thanks
>>>>> Zubair
>>>>>
>>>>> On Mon, Jul 13, 2020, 11:00 AM Malak Nobeh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dears,
>>>>>>
>>>>>> We need an urgent update.
>>>>>>
>>>>>> Thanks.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, 13 Jul 2020 at 09:46, Malak Nobeh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Zubair- Ahmad,
>>>>>>>
>>>>>>> Please confirm how many items handover to  Shipa ? the below SKU'S
>>>>>>> is missing and we have received two Cases from the same customer.
>>>>>>>
>>>>>>> *KSA-TRM-BF-150A_P*
>>>>>>>
>>>>>>> * PDT-YH-BB-V7*
>>>>>>>
>>>>>>> * MD-2000377   *
>>>>>>>
>>>>>>> Kindly advice urgently.
>>>>>>>
>>>>>>> Thanks.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>
>>>> --
>>>>
>>>> --
>>>
>>>
>>
>> --
>>
>>

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