Subject: Re: Do Not Ship / Order Cancellation - Order No. 100134537_2
From: Hyacinth Joyce <[email-masked]>
To: "Returns.fc" <[email-masked]>, Den Mark Yalung <[email-masked]>, Samran Iftikhar <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Vipin Raj <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Sun, 19 Jul 2020 18:03:30 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

We are still waiting for an update.

The request was sent in May and until Today CRA is not yet updated, we
can't proceed to process the refund without the CRA.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 13 Jul 2020 at 16:02, Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> Please assist to create and receive CRA for the above mentioned cancelled
> order.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, 13 Jul 2020 at 13:16, Vipin Raj <[email-masked]> wrote:
>
>> @Returns.fc <[email-masked]> @Den Mark Yalung
>> <[email-masked]> @Samran Iftikhar <[email-masked]>
>>
>> On Mon, Jul 13, 2020 at 1:04 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi Vipin,
>>>
>>> Thank you for the update.
>>>
>>> I need a CRA to proceed with the refund, kindly advise who should create
>>> a receive.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Mon, 13 Jul 2020 at 12:47, Vipin Raj <[email-masked]> wrote:
>>>
>>>> Hello Hyacinth,
>>>>
>>>> Order deleted from LFS.
>>>>
>>>>
>>>> On Mon, Jul 13, 2020 at 11:13 AM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi team,
>>>>>
>>>>> Kindly update.
>>>>>
>>>>> Is the order cancelled?
>>>>> If yes, kindly assist to create CRA to proceed with the refund.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> On Wed, 17 Jun 2020 at 19:48, Hyacinth Joyce <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please confirm if the above mentioned shipment has been cancelled.
>>>>>>
>>>>>> Kindly update urgently.
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Joyce Alvarado*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>> On Thu, 21 May 2020 at 09:45, Hyacinth Joyce <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi team,
>>>>>>>
>>>>>>> Is the above order cancelled?
>>>>>>>
>>>>>>> Kindly update.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Joyce Alvarado*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>>>  │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>> On Wed, 20 May 2020 at 10:08, Hyacinth Joyce <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi team,
>>>>>>>>
>>>>>>>> Please check and update.
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Joyce Alvarado*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, 19 May 2020 at 15:57, Hyacinth Joyce <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi team,
>>>>>>>>>
>>>>>>>>> The customer requested to cancel the above-mentioned order due to
>>>>>>>>> excessive delay.
>>>>>>>>>
>>>>>>>>> Please let us know once cancelled to proceed with the refund.
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Joyce Alvarado*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>> --
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>>>>> an email to [email-masked].
>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAKOk5sPw-aZK4hzsTmiUKVXJKKT99_dEHEif9Dc-U2Txs_gwrw%40mail.gmail.com
>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAKOk5sPw-aZK4hzsTmiUKVXJKKT99_dEHEif9Dc-U2Txs_gwrw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>>>
>>>> --
>>>> Best Regards
>>>> Vipin
>>>>
>>>
>>
>> --
>> Best Regards
>> Vipin
>>
>