Subject: Re: Return CRA 200258572- 605072078780
From: Angeli Fontillas <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Anas nazzal <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sun, 19 Jul 2020 17:20:24 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

May we have an update on this please?

Still no CRA on the order and the customer is following up on hsis refund.

Please advise.

Thank you;

On Sun, 12 Jul 2020 at 13:59, Hussain Firoz Miyagamwala <
[email-masked]> wrote:

>   Dear Ahmed,
>
> For the returns coming from the courier company after dispatch.
> Hamza has to send the file as confirmation with item details.
>
> Please check with Hamza.
>
>
> On Sun, Jul 12, 2020 at 1:53 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Hi Hussain,
>>
>> Please proceed to CRA.
>>
>> On Sat, Jul 11, 2020 at 5:38 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Ahmed,
>>>
>>> Any news? The customer keeps on following up on his refund.
>>>
>>> Please update. Thank you
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sun, Jun 28, 2020 at 2:02 PM Ahmed Irfan <[email-masked]> wrote:
>>>
>>>> Hi Anas,
>>>>
>>>> Not received yet
>>>>
>>>> On Sun, Jun 28, 2020 at 9:39 AM Anas nazzal <[email-masked]> wrote:
>>>>
>>>>> Dear Team,
>>>>>
>>>>> Kindly confirm if the item has been returned as the customer called
>>>>> again to follow up.
>>>>>
>>>>> Best Regards,
>>>>> Anas Nazzal
>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>> www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>> <#m_-8266415749108664427_m_-4094163910618418995_m_-6947493569160501208_m_3526433345925479134_m_-2685606555532310055_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> On Wed, Jun 24, 2020 at 5:57 PM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please note that the shipment is returned back to us, the customer
>>>>>> wants a refund
>>>>>>
>>>>>> @Zubair Wahid <[email-masked]> Please confirm
>>>>>>
>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create the
>>>>>> CRA at the soonest
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE