Subject: Re: Courier Confirmation / Delivery ASAP - Order No. 600924953
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Shajahan Kamal Batcha <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Naib Khan <[email-masked]>, customer care <[email-masked]>
Date: Sun, 19 Jul 2020 16:42:06 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Kindly inform the courier or driver to call the customer before delivery in
order for him to advise delivery time because he is working outdoor.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 19 Jul 2020 at 16:20, Mostafa saad <[email-masked]> wrote:

> @Hyacinth Joyce <[email-masked]>  I already update the ticket
> regarding this case we will deliver this order tomorrow
> Regards
> Mostafa Saad
>
>
>
> On Sun, Jul 19, 2020 at 4:02 PM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi Mostafa,
>>
>> Do we have an update?
>>
>> Kindly advise because we need to update the customer too.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sun, 19 Jul 2020 at 14:48, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi Mostafa,
>>>
>>> We have spoken with Raja and he informed that he has returned the
>>> shipment yesterday.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Sun, 19 Jul 2020 at 14:24, Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Shajahan Kamal Batcha <[email-masked]> Please check with (
>>>> Raja )
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>> On Sun, Jul 19, 2020 at 2:10 PM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi team,
>>>>>
>>>>> May we know the courier or AWB for the above shipment?
>>>>>
>>>>> The customer requested yesterday to deliver Today at 12NN.
>>>>>
>>>>> Time Express confirmed that they have returned the shipment yesterday.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>