Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working
From: Denmark A <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Fahad Shafiq <[email-masked]>, Mohamed Magdy <[email-masked]>, Gabriel Bresse <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 19 Jul 2020 15:09:34 +0400
List-Id: <ccteam.mumzworld.com>

+Abdelmohsen basha <[email-masked]> Please assist.

Regards,
Den mark

On Sun, Jul 19, 2020 at 2:53 PM Denmark A <[email-masked]> wrote:

> Dear Rp,
>
> Please respond and issue a credit note thank you.
>
> Regards,
> Den mark
>
> On Thu, Jul 2, 2020 at 9:09 AM Samran Iftikhar <[email-masked]>
> wrote:
>
>> Dear Fahad,
>>
>> Please find the attached file for your reference.
>>
>>
>>
>> Regards
>> Samran Iftakhar
>>
>> On Wed, Jul 1, 2020 at 12:53 PM Samran Iftikhar <[email-masked]>
>> wrote:
>>
>>> Hi RP,
>>>
>>> Please find the Attached VRA_AR_RE1133 and send us the credit note.
>>>
>>>
>>> Regards
>>> Samran Iftakhar
>>>
>>> On Wed, Jul 1, 2020 at 10:29 AM Benoy TrucareFzc <[email-masked]>
>>> wrote:
>>>
>>>> Hi all
>>>>
>>>>
>>>>
>>>> The same return of Leapfrog  and keeper items (1 pcs each) are
>>>> collected yesterday
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>> Benoy
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Mohamed Magdy [mailto:[email-masked]]
>>>> *Sent:* Wednesday, July 1, 2020 9:49 AM
>>>> *To:* RP Singh TrucareFzc
>>>> *Cc:* Samran Iftikhar; Benoy TrucareFzc; Gabriel Bresse; Avinash
>>>> TrucareFzc; customer care; Returns.fc; Alina D'Souza; Umang Mehrotra;
>>>> Denmark A
>>>> *Subject:* Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog -
>>>> Alphabet Phonics Bus//batteries rusted not working
>>>>
>>>>
>>>>
>>>> @Benoy TrucareFzc <[email-masked]> ...What is the update here?
>>>>
>>>>
>>>>
>>>> On Mon, Jun 29, 2020 at 11:09 AM RP Singh TrucareFzc <
>>>> [email-masked]> wrote:
>>>>
>>>> Dear Benoy,
>>>>
>>>>
>>>>
>>>> Can you arrange to collect this defective item from Mumzworld warehouse
>>>> at the earliest.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *R.P.Singh*
>>>>
>>>> *Sales Manager*
>>>>
>>>>
>>>> *Trucare FZC*
>>>>
>>>> *1J/12-1,Hamriyah free zone,*
>>>>
>>>> *PO Box 42106,Sharjah (UAE)*
>>>>
>>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>>
>>>> *Mob : 055-4745256 *
>>>>
>>>> [email-masked]* <[email-masked]>
>>>>
>>>> *www.trucare.co* <http://www.trucare.co>
>>>>
>>>>
>>>>
>>>> *From:* Samran Iftikhar [mailto:[email-masked]]
>>>> *Sent:* Monday, June 29, 2020 11:06 AM
>>>> *To:* RP Singh TrucareFzc <[email-masked]>
>>>> *Cc:* Gabriel Bresse <[email-masked]>; Avinash TrucareFzc <
>>>> [email-masked]>; Mohamed Magdy <[email-masked]>;
>>>> customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Alina D'Souza <[email-masked]>; Umang
>>>> Mehrotra <[email-masked]>; Denmark A <[email-masked]>
>>>> *Subject:* Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog -
>>>> Alphabet Phonics Bus//batteries rusted not working
>>>>
>>>>
>>>>
>>>> Hi RP,
>>>>
>>>>
>>>>
>>>> The item is with us. Please inform your person to collect it at the
>>>> time of next shipment.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Samran Iftakhar
>>>>
>>>>
>>>>
>>>> On Mon, Jun 29, 2020 at 10:52 AM RP Singh TrucareFzc <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Samran,
>>>>
>>>>
>>>>
>>>> This product is currebtly OOS, so you are requested to take it back
>>>> from the customer and issue a credit note.
>>>>
>>>>
>>>>
>>>> Upon receipt of this at our end , we will issue a credit note to
>>>> Mumzworld.
>>>>
>>>>
>>>>
>>>> Let me know if you have further query.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *R.P.Singh*
>>>>
>>>> *Sales Manager*
>>>>
>>>>
>>>> *Trucare FZC*
>>>>
>>>> *1J/12-1,Hamriyah free zone,*
>>>>
>>>> *PO Box 42106,Sharjah (UAE)*
>>>>
>>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>>
>>>> *Mob : 055-4745256 *
>>>>
>>>> [email-masked]* <[email-masked]>
>>>>
>>>> *www.trucare.co* <http://www.trucare.co>
>>>>
>>>>
>>>>
>>>> *From:* Samran Iftikhar [mailto:[email-masked]]
>>>> *Sent:* Monday, June 29, 2020 10:45 AM
>>>> *To:* Gabriel Bresse <[email-masked]>
>>>> *Cc:* Avinash TrucareFzc <[email-masked]>; Mohamed Magdy <
>>>> [email-masked]>; RP Singh TrucareFzc <[email-masked]>;
>>>> customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Alina D'Souza <[email-masked]>; Umang
>>>> Mehrotra <[email-masked]>; Denmark A <[email-masked]>
>>>> *Subject:* Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog -
>>>> Alphabet Phonics Bus//batteries rusted not working
>>>>
>>>>
>>>>
>>>> Hi Gabriel,
>>>>
>>>>
>>>>
>>>> Please help us to get the response from the vendor.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Samran Iftakhar
>>>>
>>>>
>>>>
>>>> On Sun, Jun 28, 2020 at 11:01 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>> What is the update here?
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>> On Wed, Jun 24, 2020 at 1:12 PM Samran Iftikhar <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Avinash & RP Singh,
>>>>
>>>>
>>>>
>>>> Waiting for your good response.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Samran Iftakhar
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jun 14, 2020 at 9:27 AM Samran Iftikhar <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Avinash,
>>>>
>>>>
>>>>
>>>> Any update. Please let me know.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Samran Iftakhar
>>>>
>>>>
>>>>
>>>> On Thu, Jun 11, 2020 at 12:20 PM Samran Iftikhar <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Avinash,
>>>>
>>>>
>>>>
>>>> Please go through with the below mail and revert back ASAP.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Samran Iftakhar
>>>>
>>>>
>>>>
>>>> On Mon, Jun 8, 2020 at 1:10 PM Samran Iftikhar <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>> Comments : batteries rusted not working
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Samran Iftakhar
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>