Subject: Re: Order #600801305 // JB-566201 // Hoover - Gator Cordless Handheld Vacuum Cleaner HQ86-GA-B // Defective damaged not as New
From: Denmark A <[email-masked]>
To: Rajesh Seetharama Bangera <[email-masked]>, Ronny Mekkandathil Sunny <[email-masked]>, Thamaraiselvan Rajasekar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, Alquoze Warehouse - GM 1 <[email-masked]>, Davinder Ram <[email-masked]>, Anjit Singh <[email-masked]>, Elena Skryabina <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Amir Julkarnain <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mohamed Magdy <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Sun, 19 Jul 2020 15:06:46 +0400
List-Id: <ccteam.mumzworld.com>

+Abdelmohsen basha <[email-masked]> Please assist.

Regards,
Den mark

On Sun, Jul 19, 2020 at 2:46 PM Denmark A <[email-masked]> wrote:

> Dear Vendor,
>
> Could you please respond and update.
>
> Regards,
> Den mark
>
>
> On Tue, Jun 16, 2020 at 12:06 PM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi team,
>>
>> The customer called again to follow up and is upset for the delay.
>>
>> The customer needs a refund.
>>
>> Kindly check and update ASAP.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sun, 14 Jun 2020 at 13:45, Umang Mehrotra <[email-masked]> wrote:
>>
>>> Hi Jashanmal Team,
>>>
>>>
>>>
>>> Please update.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Umang Mehrotra
>>>
>>>
>>>
>>> *From:* Denmark A [mailto:[email-masked]]
>>> *Sent:* Thursday, June 11, 2020 5:40 PM
>>> *To:* Rajesh Seetharama Bangera <[email-masked]>;
>>> [email-masked]; Alquoze Warehouse - GM 1 <
>>> [email-masked]>
>>> *Cc:* Thamaraiselvan Rajasekar <[email-masked]>;
>>> Davinder Ram <[email-masked]>; Anjit Singh <
>>> [email-masked]>; Elena Skryabina <[email-masked]>;
>>> customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>> Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>> Amir Julkarnain <[email-masked]>; Yaseen Shaqra <
>>> [email-masked]>
>>> *Subject:* Re: Order #600801305 // JB-566201 // Hoover - Gator Cordless
>>> Handheld Vacuum Cleaner HQ86-GA-B // Defective damaged not as New
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please respond.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Thu, Jun 11, 2020 at 5:33 PM Amir Julkarnain <[email-masked]>
>>> wrote:
>>>
>>> Hello Team,
>>>
>>>
>>>
>>> Any update on this? the customer continuously asking for updates. We
>>> tried to call the number but it belongs to a different customer.
>>>
>>>
>>>
>>>
>>>
>>>
>>> Please prioritize.
>>>
>>>
>>>
>>> Best Regards
>>>
>>>
>>>
>>> On Thu, 11 Jun 2020 at 17:23, Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Please update us up as the customer followed up on the case
>>>
>>>
>>>
>>> On Tue, May 26, 2020 at 3:11 PM Denmark A <[email-masked]> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>> Also please provide your complete address details and contact person in
>>> charge to whom we will hand over the item.
>>>
>>>
>>>
>>> Comments :The item is not new, it looks old. It looks like someone has
>>> used it many times.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Amir Hussain Julkarnain*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>