Subject: Re: Warranty Confirmation - Order No. 600676450
From: Ashley Fernandes <[email-masked]>
To: Abigail Nicole Capinpin <[email-masked]>, Gabriel Bresse <[email-masked]>
Cc: Denmark A <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, Mohamed Magdy <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 19 Jul 2020 12:07:15 +0400
List-Id: <ccteam.mumzworld.com>

++ @Abigail Nicole Capinpin <[email-masked]>

Please be informed that Trucare is very unresponsive in resolving the after
sales complaints. The CC team as well as the returns team are finding it
very difficult to get any proper and timely updates from them.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Sun, Jul 19, 2020 at 11:07 AM Denmark A <[email-masked]> wrote:

> Dear Vendor,
>
> Please respond and update.
>
> Regards,
> Den mark
>
> On Thu, Jul 16, 2020 at 11:52 AM Denmark A <[email-masked]> wrote:
>
>> Dear RP and Avinash,
>>
>> Kindly update us.
>>
>> Regards,
>> Den mark
>>
>> On Tue, Jul 14, 2020 at 8:24 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Rp and Avinash,
>>>
>>> Please respond.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Mon, Jul 13, 2020 at 4:51 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Rp,
>>>>
>>>> We will send the item to your driver tomorrow, please respond.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Wed, Jul 8, 2020 at 5:04 PM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi team,
>>>>>
>>>>> We have a customer who purchased the below item in December 2019. The
>>>>> customer informed that they have not used the item yet and when they opened
>>>>> the front wheels are defective.
>>>>>
>>>>> Please see the below item for your reference.
>>>>>
>>>>> 600676450 TC-ZT018-CRB1
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=270304> Contours
>>>>> Options Elite Double Stroller - Black 1
>>>>>
>>>>> Kindly check and advise.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>> --
>>>>> You received this message because you are subscribed to the Google
>>>>> Groups "Returns.fc" group.
>>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>>> an email to [email-masked].
>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAKOk5sNN0oaV4m-OGeZjEsxaibsZONCk4LvqZM2%2BrDqDxaVVRw%40mail.gmail.com
>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAKOk5sNN0oaV4m-OGeZjEsxaibsZONCk4LvqZM2%2BrDqDxaVVRw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>