Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856
From: Ashley Fernandes <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Mary Anne Agapito <[email-masked]>, Taqwa Ali <[email-masked]>, Radwa Ali <[email-masked]>, Angeli Fontillas <[email-masked]>, customer care <[email-masked]>
Cc: Denmark A <[email-masked]>, Ammir De Los Reyes <[email-masked]>, Avinash TrucareFzc <[email-masked]>, Benoy TrucareFzc <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, Vipul Arora <[email-masked]>, "Inbound.fc" <[email-masked]>, Abigail Nicole Capinpin <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Gabriel Bresse <[email-masked]>
Date: Sun, 19 Jul 2020 11:08:46 +0400
List-Id: <ccteam.mumzworld.com>

Dear CC team,

Please advise here.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/> [image:
facebook] <https://www.facebook.com/mumzworld> 
<https://www.youtube.com/user/MumZworld> 
<https://www.snapchat.com/add/mumzworld.com> 
<https://twitter.com/mumzworld>

 <https://www.mumzworld.com/en/>

 <https://www.mumzworld.com/en/media-and-press>

On Sat, Jul 18, 2020 at 10:32 AM Ashley Fernandes <[email-masked]>
wrote:

> Dear CC Team,
>
> Kindly advise here.
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
> mumzworld.com
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
> On Sat, Jul 18, 2020 at 10:18 AM Denmark A <[email-masked]> wrote:
>
>> Dear All,
>>
>> Wheel well received thank you.
>>
>> @Ashley Fernandes <[email-masked]> Please advise.
>>
>> Regards,
>> Den mark
>>
>> On Thu, Jul 16, 2020 at 5:50 PM Ammir De Los Reyes <[email-masked]>
>> wrote:
>>
>>> Dear Avinash,
>>>
>>> Kindly ask the delivery guy to send it directly to Denmark (returns
>>> team). Thanks.
>>>
>>> On Thu, 16 Jul 2020 at 17:46, Avinash TrucareFzc <[email-masked]>
>>> wrote:
>>>
>>>> Dear Ammir
>>>>
>>>>
>>>>
>>>> Find attached image of the Wheel
>>>>
>>>>
>>>>
>>>> our driver will hand this over to you on Saturday
>>>>
>>>>
>>>>
>>>> please confirm when received.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> thanks
>>>>
>>>> kind regards
>>>>
>>>> Avi.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Ammir De Los Reyes [mailto:[email-masked]]
>>>> *Sent:* Thursday, July 16, 2020 11:54 AM
>>>> *To:* Ashley Fernandes <[email-masked]>
>>>> *Cc:* Benoy TrucareFzc <[email-masked]>; RP Singh TrucareFzc <
>>>> [email-masked]>; Avinash TrucareFzc <[email-masked]>;
>>>> Vipul Arora <[email-masked]>; Inbound.fc <[email-masked]>;
>>>> Abigail Nicole Capinpin <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Taqwa Ali <[email-masked]>; Hyacinth
>>>> Joyce <[email-masked]>; Radwa Ali <[email-masked]>; customer
>>>> care <[email-masked]>; lastmile <[email-masked]>; Eugene
>>>> Mugisa <[email-masked]>; Mary Anne Agapito <
>>>> [email-masked]>; Denmark A <[email-masked]>; Gabriel
>>>> Bresse <[email-masked]>
>>>> *Subject:* Re: Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> Dear Ashley,
>>>>
>>>>
>>>>
>>>> We did not receive any from Trucare.
>>>>
>>>>
>>>>
>>>> On Thu, 16 Jul 2020 at 09:15, Ashley Fernandes <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Mr. Benoy,
>>>>
>>>>
>>>>
>>>> Please check with your delivery driver as to whom he had given the
>>>> wheels last Thursday, 09th July.
>>>>
>>>>
>>>>
>>>> ++ @Vipul Arora <[email-masked]> @Ammir De Los Reyes
>>>> <[email-masked]> @Inbound.fc <[email-masked]>
>>>>
>>>> In the meantime, please check if this was received at your end.
>>>>
>>>>
>>>> Thanks and Regards,
>>>>
>>>> *Ashley Fernandes*
>>>>
>>>> Logistics Executive
>>>>
>>>>
>>>>
>>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>>> mumzworld.com
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Jul 16, 2020 at 9:11 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Ashley,
>>>>
>>>>
>>>>
>>>> Not yet received.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>> On Thu, Jul 16, 2020 at 9:08 AM Ashley Fernandes <[email-masked]>
>>>> wrote:
>>>>
>>>> ++ @Denmark A <[email-masked]> @Returns.fc
>>>> <[email-masked]>
>>>>
>>>>
>>>>
>>>> Dear Denmark,
>>>>
>>>>
>>>>
>>>> Good Morning!
>>>>
>>>>
>>>>
>>>> Kindly confirm if the spare wheels have been received at your end?
>>>>
>>>>
>>>> Thanks and Regards,
>>>>
>>>> *Ashley Fernandes*
>>>>
>>>> Logistics Executive
>>>>
>>>>
>>>>
>>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>>> mumzworld.com
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Jul 16, 2020 at 8:46 AM Abigail Nicole Capinpin <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi RP and Avi,
>>>>
>>>>
>>>>
>>>> Please confirm if the wheels were sent last Thursday.
>>>>
>>>>
>>>>
>>>> Hi Taqwa,
>>>>
>>>>
>>>>
>>>> Could you please check with the WH Team as well?
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> *Abigail Capinpin*
>>>> Buyer
>>>>
>>>> *P* +971 4 433 9455
>>>> *E* [email-masked]
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Taqwa Ali <[email-masked]>
>>>> *Sent:* Wednesday, July 15, 2020 7:58 PM
>>>> *To:* RP Singh TrucareFzc <[email-masked]>
>>>> *Cc:* Hyacinth Joyce <[email-masked]>; Abigail Nicole Capinpin <
>>>> [email-masked]>; Ashley Fernandes <[email-masked]>;
>>>> [email-masked]; Avinash TrucareFzc <[email-masked]>;
>>>> customer care <[email-masked]>; lastmile <[email-masked]>;
>>>> Eugene Mugisa <[email-masked]>; Mary Anne Agapito <
>>>> [email-masked]>; TaherBohra TrucareFzc <
>>>> [email-masked]>; Benoy TrucareFzc <[email-masked]>;
>>>> Gabriel Bresse <[email-masked]>
>>>> *Subject:* Re: Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> Dear Team
>>>>
>>>>
>>>>
>>>> Kindly update, the CM is following up
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Taqwa
>>>>
>>>>
>>>>
>>>> On Sun, Jul 12, 2020 at 7:59 PM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi team,
>>>>
>>>>
>>>>
>>>> Kindly confirm if the wheels have been sent to our end.
>>>>
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>>
>>>> Customer Care Representative
>>>>
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, 7 Jul 2020 at 19:21, RP Singh TrucareFzc <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Radwa,
>>>>
>>>>
>>>>
>>>> No. It is free.
>>>>
>>>>
>>>>
>>>> Kind Regards,
>>>>
>>>>
>>>>
>>>> *R.P.Singh*
>>>>
>>>> *Sales Manager*
>>>>
>>>>
>>>> *Trucare FZC*
>>>>
>>>> *1J/12-1,Hamriyah free zone,*
>>>>
>>>> *PO Box 42106,Sharjah (UAE)*
>>>>
>>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>>
>>>> *Mob : 055-4745256 *
>>>>
>>>> [email-masked]* <[email-masked]>
>>>>
>>>> *www.trucare.co* <http://www.trucare.co>
>>>>
>>>>
>>>>
>>>> *From:* [email-masked] [mailto:[email-masked]]
>>>> *Sent:* Tuesday, July 7, 2020 7:20 PM
>>>> *To:* 'Abigail Nicole Capinpin' <[email-masked]>
>>>> *Cc:* 'Ashley Fernandes' <[email-masked]>; Avinash TrucareFzc <
>>>> [email-masked]>; 'customer care' <[email-masked]>;
>>>> 'lastmile' <[email-masked]>; 'Eugene Mugisa' <
>>>> [email-masked]>; 'Mary Anne Agapito' <[email-masked]>;
>>>> 'Hyacinth Joyce' <[email-masked]>; TaherBohra TrucareFzc <
>>>> [email-masked]>; Benoy TrucareFzc <[email-masked]>;
>>>> RP Singh TrucareFzc <[email-masked]>; 'Gabriel Bresse' <
>>>> [email-masked]>
>>>> *Subject:* RE: Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> Hi Abigial,
>>>>
>>>> Is there any cost ?
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Abigail Nicole Capinpin <[email-masked]>
>>>> *Sent:* Tuesday, July 7, 2020 6:54 PM
>>>> *To:* Radwa Ali <[email-masked]>
>>>> *Cc:* Ashley Fernandes <[email-masked]>; Avinash TrucareFzc <
>>>> [email-masked]>; customer care <[email-masked]>;
>>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mary Anne Agapito <[email-masked]>; Hyacinth Joyce <
>>>> [email-masked]>; Taherbohra TrucareFzc <[email-masked]>;
>>>> Benoy TrucareFzc <[email-masked]>; RP Singh TrucareFzc <
>>>> [email-masked]>; Gabriel Bresse <[email-masked]>
>>>> *Subject:* RE: Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> Hi Radwa,
>>>>
>>>>
>>>>
>>>> The vendor will deliver the wheels on Thursday.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> *Abigail Capinpin*
>>>> Buyer
>>>>
>>>> *P* +971 4 433 9455
>>>> *E* [email-masked]
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Radwa Ali <[email-masked]>
>>>> *Sent:* Tuesday, July 7, 2020 6:37 PM
>>>> *To:* Abigail Nicole Capinpin <[email-masked]>
>>>> *Cc:* Ashley Fernandes <[email-masked]>; Avinash TrucareFzc <
>>>> [email-masked]>; customer care <[email-masked]>;
>>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mary Anne Agapito <[email-masked]>; Hyacinth Joyce <
>>>> [email-masked]>; Taherbohra TrucareFzc <[email-masked]>;
>>>> Benoy TrucareFzc <[email-masked]>; RP Singh TrucareFzc <
>>>> [email-masked]>; Gabriel Bresse <[email-masked]>
>>>> *Subject:* Re: Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> Hi Abigail,
>>>>
>>>> Please advise as we did not get any updates ?
>>>>
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 12:08 PM Abigail Nicole Capinpin <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Ashley,
>>>>
>>>>
>>>>
>>>> The vendor will reach out to you and close this issue today.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> *Abigail Capinpin*
>>>> Buyer
>>>>
>>>> *P* +971 4 433 9455
>>>> *E* [email-masked]
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Ashley Fernandes <[email-masked]>
>>>> *Sent:* Tuesday, July 7, 2020 10:57 AM
>>>> *To:* Radwa Ali <[email-masked]>; Abigail Nicole Capinpin <
>>>> [email-masked]>; Gabriel Bresse <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>; lastmile <
>>>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mary
>>>> Anne Agapito <[email-masked]>; Hyacinth Joyce <
>>>> [email-masked]>; Avinash TrucareFzc <[email-masked]>;
>>>> Taherbohra TrucareFzc <[email-masked]>; Benoy TrucareFzc <
>>>> [email-masked]>; RP Singh TrucareFzc <[email-masked]>
>>>> *Subject:* Re: Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> ++ @Abigail Nicole Capinpin <[email-masked]>
>>>>
>>>>
>>>> Thanks and Regards,
>>>>
>>>> *Ashley Fernandes*
>>>>
>>>> Logistics Executive
>>>>
>>>>
>>>>
>>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>>> mumzworld.com
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 10:53 AM <[email-masked]> wrote:
>>>>
>>>> Hi @[email-masked] <[email-masked]> and
>>>> @[email-masked] <[email-masked]>,
>>>>
>>>> Please assist us as we need to update the customer and she is following
>>>> up closely.
>>>>
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Angeli Fontillas <[email-masked]>
>>>> *Sent:* Sunday, July 5, 2020 7:55 PM
>>>> *To:* RP Singh TrucareFzc <[email-masked]>; Avinash TrucareFzc
>>>> <[email-masked]>
>>>> *Cc:* Hatim TrucareFzc <[email-masked]>; Taherbohra TrucareFzc <
>>>> [email-masked]>; [email-masked]; DOCX TrucareFzc <
>>>> [email-masked]>; [email-masked]; customer care <
>>>> [email-masked]>; Radwa Ali <[email-masked]>; lastmile <
>>>> [email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Returns.fc <[email-masked]>; Mary Anne Agapito <
>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>
>>>> *Subject:* Re: Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> Hello Team,
>>>>
>>>>
>>>>
>>>> Good evening!
>>>>
>>>>
>>>>
>>>> May we have an update on this please?
>>>>
>>>>
>>>>
>>>> Customer is constant;y following up.
>>>>
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>> On Thu, 2 Jul 2020 at 17:18, Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> The customer called again to follow up.
>>>>
>>>>
>>>>
>>>> Do we have an update on this?
>>>>
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>>
>>>> Customer Care Representative
>>>>
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Fri, 26 Jun 2020 at 16:28, Mary Anne Agapito <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi RP,
>>>>
>>>>
>>>>
>>>> May we have an update on this case, please?
>>>>
>>>>
>>>>
>>>> The customer keeps on following up.
>>>>
>>>>
>>>>
>>>> Please advise. Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>>
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Jun 25, 2020 at 9:57 AM <[email-masked]> wrote:
>>>>
>>>> Hi All,
>>>>
>>>> Any updates ?
>>>>
>>>>
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Radwa Ali <[email-masked]>
>>>> *Sent:* Monday, June 22, 2020 4:58 PM
>>>> *To:* Avinash TrucareFzc <[email-masked]>; RP Singh TrucareFzc
>>>> <[email-masked]>; [email-masked]; [email-masked];
>>>> [email-masked]; Taherbohra TrucareFzc <[email-masked]>;
>>>> Hatim TrucareFzc <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>
>>>> *Subject:* Warranty claim - TC-ZT020-GRA1 - 700072856
>>>>
>>>>
>>>>
>>>> Hi All,
>>>>
>>>> Please check the attached photos.
>>>>
>>>> The customer has lost the wheels and wants to get a replacement for the
>>>> wheels.
>>>>
>>>> We have attached the sales receipt as well.
>>>>
>>>> If the wheels are available, please advise the price so we can share it
>>>> with the customer.
>>>>
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Regards,*
>>>>
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> Ammir
>>>>
>>>
>>>
>>> --
>>>
>>>
>>>
>>> Regards,
>>>
>>> Ammir
>>>
>>