Subject: RE: Refund escalation - Order # 200266592 / MCI CASE
From: Sagar Khawani <[email-masked]>
To: Malak Nobeh <[email-masked]>
Cc: customer care <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Fahad Shafiq <[email-masked]>
Date: Sun, 19 Jul 2020 11:07:52 +0400
List-Id: <ccteam.mumzworld.com>

7TH July

It was done

And screen shot in Zendesk

You not checking Zendesk ? Malak

*From:* Malak Nobeh <[email-masked]>
*Sent:* Sunday, July 19, 2020 8:54 AM
*To:* Sagar Khawani <[email-masked]>
*Cc:* customer care <[email-masked]>; Shajeeb Cheriyath <
[email-masked]>; Fahad Shafiq <[email-masked]>
*Subject:* Re: Refund escalation - Order # 200266592 / MCI CASE

Hello,

Please process.

Thanks.

On Sat, 18 Jul 2020 at 16:22, Malak Nobeh <[email-masked]> wrote:

Hi,

Please process the refund.

1) Order number: 200266592
2) Is the credit memo on Magento, Yes or No?: No
3) GC has been created / deactivated: NA
4) SKU: GT-3301323-FR, SBF-SN_DP_USBBL, NOURA-4119, AWL-BB4 and
KSA-FAMC-33-63503
5) Amount: AED 1319.85
6) Refund reason: Cx never received the order
7) Payment method: Credit Card
8) Refund before or after shipping?: Before

Thanks.

-- 

--