Subject: Last Mile - Missing/Damaged Order# 600914224 SKU: CNS-CSTABW
From: "'salamadiana (Mumzworld Customer Care)' via customer care" <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sun, 19 Jul 2020 06:57:03 +0000
List-Id: <ccteam.mumzworld.com>

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salamadiana, Jul 19, 2020, 10:57 AM GMT+4

Good morning,

No one come back to me about the table ? 

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: "Ashutosh Yadav (Mumzworld Customer Care)" <[email-masked]>
Date: 16/07/2020 6:06 pm (GMT+04:00)
To: salamadiana <[email-masked]>
Subject: [Mumzworld.com] Re: RE: Mumzworld.com: Shipment # 600811881 for Order # 600914224

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Ashutosh Yadav, Jul 16, 2020, 6:06 PM GMT+4

Dear Diana,

Believe this email finds you well!!
Thank you for contacting Mumzworld,
We sincerely apologize for the delay in response due to the current situation of pandemic Corona virus we are facing heavy traffic.

Please accept our sincerely apologies for this inconvenience, let me go ahead and help you right now. We are deeply sorry to hear that you received the damaged product. Although all products goes under quality check before delivering to our valuable customers.

We would like to inform you that we have contacted the team regarding your issue. We will update you as soon as possible. Once again we really apologize for the inconvenience and make sure this would not happen again.

We hope this helps. Should you have any queries or require further assistance, please feel free to contact us on +97144339455 or email us at https://www.mumzworld.com/en/contact-us/
Stay Safe,
 Best Regards,
 Ashutosh Gopal Yadav from Mumzworld team

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salamadiana, Jul 16, 2020, 5:32 PM GMT+4

Hi,

I received the table with a scratch!
I need to exchange it with another one 

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: Mumzworld <[email-masked]>
Date: 16/07/2020 9:48 am (GMT+04:00)
To: diana salama <[email-masked]>
Subject: Mumzworld.com: Shipment # 600811881 for Order # 600914224

Hi diana salama, We are delighted to tell you that your order #600914224 has now been shipped and will be at the doorstep of your delivery address shortly!

Download Our App (https://itunes.apple.com/ae/app/mumzworld/id1094194042?mt=8&ign-mpt=uo%3D4)

Hi diana salama,

We are delighted to inform you that your order #600914224 has now been shipped and will be at the doorstep of your delivery address shortly!

Order Reference: Dispatch Date:
600914224 																 Jul 16, 2020 9:48:01 AM

Shipping Option: Delivery Address:
Free Shipping 																 diana salama shaklan supermarket al kharbash 2 203 Al Warqa 2 Dubai, United Arab Emirates T: +971509166115

Item Sku Qty
Caramel and Sun - Kids Table - White
 CNS-CSTABW 1
Caramel and Sun - Kids Armchair - White
 CNS-CSACHAIRW 2

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