Subject: Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
From: Mohamed Magdy <[email-masked]>
To: Marla Joy Laurico <[email-masked]>
Cc: Denmark A <[email-masked]>, April De Torres <[email-masked]>, Shady Elgendy <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Samran Iftikhar <[email-masked]>, "Alina D'Souza" <[email-masked]>, Leena <[email-masked]>
Date: Sun, 19 Jul 2020 09:14:20 +0400
List-Id: <ccteam.mumzworld.com>

Hello Marla,

Please advise what should be the next action?

Thank

On Wed, Jul 15, 2020 at 9:56 AM Marla Joy Laurico <[email-masked]>
wrote:

> Dear Denmark ad April,
>
>
>
> Thanks.
>
>
>
> Shady, Umang and Mohamed,
>
>
>
> Request you to please ensure to keep these items along with the stand
> mixer and kept it a safe place.
>
> I will revert back to you with the complete action plan on the same.
>
>
>
>
>
> *Marla Joy Laurico*
> Senior Buyer
>
> *P* +971 4 245 1362    *E /W*  marla@*mumzworld.com
> <http://muzworld.com/>*
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 15, 2020 9:42 AM
> *To:* Marla Joy Laurico <[email-masked]>
> *Cc:* Mohamed Magdy <[email-masked]>; Rashid Khan <
> [email-masked]>; Robert Gonzales <[email-masked]>;
> Muhammad Aslam Haidar <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Alina D'Souza <[email-masked]>; Marifi Lopez <
> [email-masked]>; Naveed Aftab <[email-masked]>
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> Dear Marla,
>
>
>
> Collected already.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jul 15, 2020 at 9:40 AM Marla Joy Laurico <[email-masked]>
> wrote:
>
> Dear Aprille
>
>
>
> Appreciate if you can ask the driver to collect the accessories from
> Better life.
>
>
>
> Denmark in reading,
>
>
>
> Moving forward, kindly coordinate with the logistic team and mark me cc.
>
>
>
> regards
>
> *Marla Joy Laurico*
> Senior Buyer
>
> *P* +971 4 245 1362    *E /W*  marla@*mumzworld.com
> <http://muzworld.com/>*
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, July 13, 2020 4:44 PM
> *To:* Naveed Aftab <[email-masked]>
> *Cc:* Marla Joy Laurico <[email-masked]>; Mohamed Magdy <
> [email-masked]>; Rashid Khan <[email-masked]>; Robert
> Gonzales <[email-masked]>; Muhammad Aslam Haidar <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Samran Iftikhar <
> [email-masked]>; Umang Mehrotra <[email-masked]>; Alina
> D'Souza <[email-masked]>; Marifi Lopez <[email-masked]>
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> +Marla Joy Laurico <[email-masked]> Please help us here.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, Jul 6, 2020 at 3:11 PM Naveed Aftab <[email-masked]>
> wrote:
>
> Dear Mumzworld team,
>
>
>
> You can collect the accessories from our warehouse on Thursday.
>
>
>
> Regards,
>
> Naveed
>
>
>
>
>
>
> *NAVEED AFTAB*
> *Sales Executive - E-Commerce*
>
> TEL: +9714 702 89 00 FAX: +9714 238 42 68
> MOBILE: +971 58 901 30 03
>
> WEB: www.betterlifeuae.com
> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>  Dubai, United Arab Emirates
>
> <https://www.facebook.com/BetterLifeUAE>
>
> <https://twitter.com/betterlifeuae>
>
> <http://www.youtube.com/user/BetterLifeUAE>
>
> <http://www.pinterest.com/betterlifeuae/>
>
> This e-mail message, including any attachments, is for the exclusive use
> of the addressee and contains confidential or privileged information. If
> you have received this message in error, please immediately notify the
> sender and delete this e-mail and any attachments.Any review,
> retransmission, disclosure, copying or modification is strictly forbidden.
> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
> contracts or contractual obligations via electronic mail, unless otherwise
> agreed in writing between parties concerned.
>
> <https://esagdesignhub.ae/>
>
> *From:* Marla Joy Laurico [mailto:[email-masked]]
> *Sent:* Monday, July 6, 2020 9:23 AM
> *To:* Mohamed Magdy <[email-masked]>; Naveed Aftab <
> [email-masked]>
> *Cc:* Denmark A <[email-masked]>; Rashid Khan <
> [email-masked]>; Robert Gonzales <[email-masked]>;
> Muhammad Aslam Haidar <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Alina D'Souza <[email-masked]>
> *Subject:* RE: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> Dear Mohamed,
>
>
>
> I will revert back to you on this as I need to speak to Leena for this
> issue.
>
> The vendor is arranging the accessories which cost 700 AED for free on the
> to be able to sell the product once again.
>
>
>
> Please keep this for a while at our warehouse as I would really like to
> keep the good partnership with the vendor.
>
>
>
> Regards,
>
> Marla
>
>
>
> *From:* Mohamed Magdy <[email-masked]>
> *Sent:* Monday, July 6, 2020 9:18 AM
> *To:* Naveed Aftab <[email-masked]>
> *Cc:* Denmark A <[email-masked]>; Marla Joy Laurico <
> [email-masked]>; Rashid Khan <[email-masked]>; Robert
> Gonzales <[email-masked]>; Muhammad Aslam Haidar <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Samran Iftikhar <
> [email-masked]>; Umang Mehrotra <[email-masked]>; Alina
> D'Souza <[email-masked]>
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> Please advise why dont you take the item back since it missing the
> accessories and you can resell it as well but we cannot keep the item
> waiting for that long time .
>
>
>
> Thanks
>
>
>
>
>
> On Sun, Jul 5, 2020 at 5:22 PM Naveed Aftab <[email-masked]>
> wrote:
>
> Dear Mumzworld Team,
>
>
>
> Accessories cost around AED 700+VAT. But Keeping in the mind our
> relationship with Mumzworld, we can absorb the cost and fulfill  the
> accessories from our end which will enable you to resell the unit.
>
>
>
> I will let you know tomorrow when the accessories can be
> arranged/collected.
>
>
>
> Regards,
>
> Naveed
>
>
>
>
>
>
> *NAVEED AFTAB*
> *Sales Executive - E-Commerce*
>
> TEL: +9714 702 89 00 FAX: +9714 238 42 68
> MOBILE: +971 58 901 30 03
>
> WEB: www.betterlifeuae.com
> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>  Dubai, United Arab Emirates
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=e3cec497-3ea2-4caf-8e85-b8940aaec32f&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-9c10f33c6167d1a5f955c334470c149369a0cc87>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=e3cec497-3ea2-4caf-8e85-b8940aaec32f&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-d2858d844b4aaec52c9d9098a5ffa65a4f5234b6>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=e3cec497-3ea2-4caf-8e85-b8940aaec32f&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-a3f1e2ad270699764542554f2c03600d17cc2c12>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=e3cec497-3ea2-4caf-8e85-b8940aaec32f&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-8823fda95f681d2464e2db53c83248bf04a830a9>
>
> This e-mail message, including any attachments, is for the exclusive use
> of the addressee and contains confidential or privileged information. If
> you have received this message in error, please immediately notify the
> sender and delete this e-mail and any attachments.Any review,
> retransmission, disclosure, copying or modification is strictly forbidden.
> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
> contracts or contractual obligations via electronic mail, unless otherwise
> agreed in writing between parties concerned.
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fesagdesignhub.ae&umid=e3cec497-3ea2-4caf-8e85-b8940aaec32f&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-8110096127cd7b438dcf002068d0f03a25d1d169>
>
> *From:* Mohamed Magdy [mailto:[email-masked]]
> *Sent:* Tuesday, June 30, 2020 9:00 AM
> *To:* Naveed Aftab <[email-masked]>
> *Cc:* Denmark A <[email-masked]>; Marla Joy Laurico <
> [email-masked]>; Rashid Khan <[email-masked]>; Robert
> Gonzales <[email-masked]>; Muhammad Aslam Haidar <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Samran Iftikhar <
> [email-masked]>; Umang Mehrotra <[email-masked]>; Alina
> D'Souza <[email-masked]>
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> @naveed...Please advise that your reply is not acceptable as we have been
> sending an email 15 days ago waiting for your reply and we had to accept
> the item for the customer as he had been waiting for too long time,we need
> faster respond from your end next time,
>
>
>
> As for the item we are waiting for a CN from your end.
>
>
>
> Thanks
>
>
>
> On Mon, Jun 29, 2020 at 5:09 PM Naveed Aftab <[email-masked]>
> wrote:
>
>
>
> Dear Denmark,
>
>
>
> I discussed the issue with our brand manager. Please note the below points.
>
>
>
> 1). The item was sealed (master pack) when collected from our warehouse.
> The items are packed and double checked by the manufacturer. No customer
> has  reported missing accessories in the past. Kindly check with your
> warehouse team or the customer
>
> 2) Missing accessories were reported well after the permitted 15 days
> reporting window. The item was picked up from our warehouse on 18th April
> and the  missing accessories were reported  on 12th May 2020.
>
>
>
> I will discuss this with Marla and update you shortly.
>
>
>
> Regards,
>
> Naveed
>
>
>
>
>
>
>
>
> *NAVEED AFTAB*
> *Sales Executive - E-Commerce*
>
> TEL: +9714 702 89 00 FAX: +9714 238 42 68
> MOBILE: +971 58 901 30 03
>
> WEB: www.betterlifeuae.com
> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>  Dubai, United Arab Emirates
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=2264f2d6-af83-43d7-8b55-6e7561180ee9&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-32e77e674edc7a7c4250d9ac2be07ec30ba0b4a1>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=2264f2d6-af83-43d7-8b55-6e7561180ee9&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-a6936bb1df52f20843952271c42d8ddce7c9ba00>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=2264f2d6-af83-43d7-8b55-6e7561180ee9&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-cb7cfd4d56f727ba4355be638c5d2ceab7cefe11>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=2264f2d6-af83-43d7-8b55-6e7561180ee9&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-2a8df6beb08d48046689323ae7e4454172f146cf>
>
> This e-mail message, including any attachments, is for the exclusive use
> of the addressee and contains confidential or privileged information. If
> you have received this message in error, please immediately notify the
> sender and delete this e-mail and any attachments.Any review,
> retransmission, disclosure, copying or modification is strictly forbidden.
> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
> contracts or contractual obligations via electronic mail, unless otherwise
> agreed in writing between parties concerned.
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fesagdesignhub.ae&umid=2264f2d6-af83-43d7-8b55-6e7561180ee9&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-f5d4eab8b51aa1a8a793d9fbd54dbaaa8fd1b151>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 29, 2020 2:09 PM
> *To:* Naveed Aftab <[email-masked]>
> *Cc:* Marla Joy Laurico <[email-masked]>; Rashid Khan <
> [email-masked]>; Robert Gonzales <[email-masked]>;
> Muhammad Aslam Haidar <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Alina D'Souza <[email-masked]>; Mohamed Magdy <[email-masked]>
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> Dear Vendor,
>
>
>
> We are returning this item as its missing part issue.
>
> Please find the attached VRA copy for your reference and issue us a
> credit note.
>
>
>
> Regards,
>
>
>
> On Mon, Jun 29, 2020 at 1:33 PM Mohamed Magdy <[email-masked]>
> wrote:
>
> @Denmark A <[email-masked]> ...Please accept the item and refund
> the customer and to be deducted from the vendor and return to him.
>
>
>
> On Mon, Jun 29, 2020 at 12:17 PM Denmark A <[email-masked]> wrote:
>
> Dear Naveed,
>
>
>
> Kindly please update us.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jun 24, 2020 at 10:55 AM Denmark A <[email-masked]> wrote:
>
> Dear Naveed,
>
>
>
> Thank you for your email.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jun 24, 2020 at 10:49 AM Naveed Aftab <[email-masked]>
> wrote:
>
> Dear Mumzworld Team,
>
>
>
> I’m checking with our team about the possibility of fulfilling missing
> accessories.
>
>
>
> Will update you shortly.
>
>
>
> Regards,
>
> Naveed
>
>
>
>
>
>
>
>
>
>
> *NAVEED AFTAB*
> *Sales Executive - E-Commerce*
>
> TEL: +9714 702 89 00 FAX: +9714 238 42 68
> MOBILE: +971 58 901 30 03
>
> WEB: www.betterlifeuae.com
> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>  Dubai, United Arab Emirates
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-6be688e362ed0f42984ede1d6e5971862bfb8bbb>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-9f2ab0d9195b9564dc622352406c4cfe307e3fcc>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-265bf28576428783dad2b3748182e92fdc0783ca>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-45ebab0672fb52617f4e73ffcf5da423be7b0779>
>
> This e-mail message, including any attachments, is for the exclusive use
> of the addressee and contains confidential or privileged information. If
> you have received this message in error, please immediately notify the
> sender and delete this e-mail and any attachments.Any review,
> retransmission, disclosure, copying or modification is strictly forbidden.
> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
> contracts or contractual obligations via electronic mail, unless otherwise
> agreed in writing between parties concerned.
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fesagdesignhub.ae&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-99d12a18cabfafb160af45ca1fa28e930f21e5cd>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Wednesday, June 24, 2020 10:14 AM
> *To:* Marla Joy Laurico <[email-masked]>
> *Cc:* Naveed Aftab <[email-masked]>; Rashid Khan <
> [email-masked]>; Robert Gonzales <[email-masked]>;
> Muhammad Aslam Haidar <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Mohamed Magdy <[email-masked]>; Alina D'Souza <[email-masked]>
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> Dear All,
>
>
>
> Please advise here what will be the next step?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, Jun 22, 2020 at 10:27 AM Marla Joy Laurico <[email-masked]>
> wrote:
>
> Dear Team,
>
>
>
> This is already entire set of the items.
>
>
>
> Naveed in reading,
>
>
>
> Please do let us know how the items are packed??
>
> Appreciate if you can help us to fulfill the missing parts.
>
>
>
> Regards,
>
> Marla
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, June 22, 2020 10:21 AM
> *To:* Naveed Aftab <[email-masked]>; Rashid Khan <
> [email-masked]>; Robert Gonzales <[email-masked]>;
> Muhammad Aslam Haidar <[email-masked]>
> *Cc:* Marla Joy Laurico <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Mohamed Magdy <[email-masked]>; Alina D'Souza <[email-masked]>
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> Dear Vendor,
>
>
>
> Please update as per customer confirmation of the missing  part.
>
>
>
> Regards,
>
>
>
> On Sun, Jun 21, 2020 at 12:54 PM Alina D'Souza <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> The item missing three standard accessories ( dough hook, flat beater, and
> edge beater)
>
>
>
> Regards,
>
> Alina
>
>
>
>
>
> On Sun, Jun 21, 2020 at 12:19 PM Denmark A <[email-masked]> wrote:
>
> @Alina D'Souza <[email-masked]> @customer care <[email-masked]> Please
> assist.
>
>
>
> Regards,
>
>
>
> On Sun, Jun 21, 2020 at 12:14 PM Marla Joy Laurico <[email-masked]>
> wrote:
>
> Dear Denmark,
>
>
>
> Is there any chance you can ask what are the missing item?
>
> 3 pieces are missing?
>
>
>
> Regards,
>
> Marla
>
>
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, June 21, 2020 11:18 AM
> *To:* Naveed Aftab <[email-masked]>; Marla Joy Laurico <
> [email-masked]>
> *Cc:* Rashid Khan <[email-masked]>; Robert Gonzales <
> [email-masked]>; Muhammad Aslam Haidar <[email-masked]>;
> customer care <[email-masked]>; Returns.fc <[email-masked]>;
> Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>;
> Umang Mehrotra <[email-masked]>; Mohamed Magdy <[email-masked]
> >
> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> +Marla Joy Laurico <[email-masked]> FYI
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jun 17, 2020 at 10:10 AM Naveed Aftab <[email-masked]>
> wrote:
>
> Dear Denmark,
>
>
>
> Our warehouse team have already clarified that the item was sealed (master
> pack), when picked up. Kindly check with your internal team.
>
>
>
> Please see the attached email.
>
>
>
> Regards,
>
> Naveed
>
>
>
>
>
>
> *NAVEED AFTAB*
> *Direct Sales Executive*
>
> TEL: +9714 702 89 00 FAX: +9714 238 42 68
> MOBILE: +971 58 901 30 03
>
> WEB: www.betterlifeuae.com
> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>  Dubai, United Arab Emirates
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-6be688e362ed0f42984ede1d6e5971862bfb8bbb>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-9f2ab0d9195b9564dc622352406c4cfe307e3fcc>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-265bf28576428783dad2b3748182e92fdc0783ca>
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-45ebab0672fb52617f4e73ffcf5da423be7b0779>
>
> This e-mail message, including any attachments, is for the exclusive use
> of the addressee and contains confidential or privileged information. If
> you have received this message in error, please immediately notify the
> sender and delete this e-mail and any attachments.Any review,
> retransmission, disclosure, copying or modification is strictly forbidden.
> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
> contracts or contractual obligations via electronic mail, unless otherwise
> agreed in writing between parties concerned.
>
>
> <https://smex-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fesagdesignhub.ae&umid=2adf421e-08ff-4094-aad7-aefde7932867&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-99d12a18cabfafb160af45ca1fa28e930f21e5cd>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Wednesday, June 17, 2020 9:16 AM
> *To:* Rashid Khan <[email-masked]>; Robert Gonzales <
> [email-masked]>; Naveed Aftab <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Mohamed Magdy <[email-masked]>
> *Subject:* [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>
>
>
> Dear Vendor,
>
>
>
> Please respond.
>
>
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Tue, Jun 16, 2020 at 5:06 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:missing_part_or_pieces
> Comments :The item missing three standard accessories ( dough hook, flat
> beater, and edge beater)
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
>
>
>
>
>
>
>
> --
>
> [image:
> https://docs.google.com/uc?export=download&id=1TwUxdQbyHTEAxJzda671iN8kTIlakz2V&revid=0B5lLaTdeDvqARW1pLzZCQ0tKcXp4aGM2TnQ5Uk44Q2gwanFNPQ]
>
>
>
>
> --
>
> [image:
> https://docs.google.com/uc?export=download&id=1TwUxdQbyHTEAxJzda671iN8kTIlakz2V&revid=0B5lLaTdeDvqARW1pLzZCQ0tKcXp4aGM2TnQ5Uk44Q2gwanFNPQ]
>
>
>
>
> --
>
>

--