Subject: Marked Delivered but Not Received- 100169273//Careem KSA
From: Mary Anne Agapito <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sat, 18 Jul 2020 18:36:39 +0400
List-Id: <ccteam.mumzworld.com>

Hi Eugene,

The subject order is one example wherein the customer is very upset as her
order was marked delivered but she never received it.

She called last Thursday and today following up. Case was escalated
under  Incident
#1192415

Kindly check and advise. Thank you

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE