Subject: Re: Order # 100145746 /Shipa-KSA::SOR004531994
From: Anas nazzal <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sat, 18 Jul 2020 15:57:28 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

KIndly confirm if the below order has been returned.

Best regards,
Anas Nazzal

On Sun, Jul 12, 2020 at 6:03 PM Ahmed Irfan <[email-masked]> wrote:

> Hi team,
>
> I have sent email for an urgent return to 3pl, Once we receive it we will
> do the needful.
>
> On Sun, Jul 12, 2020 at 3:01 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please cancel the shipment and create the CRA.
>>
>> The customer keeps on asking about her refund.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Tue, Jun 30, 2020 at 6:16 PM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello Team,
>>>
>>> May we have an update on this please?
>>>
>>> Customer is following up on her refund, please raise a CRA to request
>>> for a refund.
>>>
>>> Thank you.
>>>
>>> On Thu, 25 Jun 2020 at 16:05, Ahmed Irfan <[email-masked]> wrote:
>>>
>>>> Once we receive the shipment we will cancel it.
>>>>
>>>> On Wed, Jun 24, 2020 at 6:32 PM Taqwa Ali <[email-masked]> wrote:
>>>>
>>>>> Dear Team
>>>>>
>>>>> Please receive CRA , CM want refund
>>>>>
>>>>>
>>>>> Regards
>>>>> Taqwa
>>>>>
>>>>
>>>
>>> --
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>