Subject: Re: Please raise CRA for 600800930/ DHL 7920061973
From: Michaela Manibo <[email-masked]>
To: Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Sat, 18 Jul 2020 10:51:48 +0400
List-Id: <ccteam.mumzworld.com>

TEam,

Can we have an update on this please?  We  need to issue a refund for the
undelivered items

Thanks

On Sat, Jul 4, 2020 at 9:23 AM Michaela Manibo <
[email-masked]> wrote:

> @Returns.fc <[email-masked]>
>
> Please assist on this case. 4 items were dispatched and order was marked
> returned since May but only one has the CRA
>
> Thank you
>
>
>
> On Fri, Jul 3, 2020 at 10:55 AM Michaela Manibo <
> [email-masked]> wrote:
>
>>
>> Team,
>>
>> May we please have an update on this? Cu is following up the refund
>>
>> Thanks
>>
>> On Fri, Jun 26, 2020 at 10:26 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> @Hussain Firoz Miyagamwala <[email-masked]>
>>> Pls assist on the CRA for the 3 other items . thanks
>>>
>>> @Returns.fc <[email-masked]>  pls confirm
>>>
>>>
>>> MD-305410
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1001841> SkipHop
>>> - Zoo Unicorn Phone
>>>
>>> MD-307152
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=535143> Skip
>>> Hop - Silver Lining Cloud Rain Stick Rattle
>>>
>>> 33000-P
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=442704> Pikkaboo
>>> - Iswimsafe Infant Neck Floater - Pink
>>>
>>>
>>>
>>> On Mon, May 25, 2020 at 9:22 AM Moataz Salah El Din <
>>> [email-masked]> wrote:
>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please check if
>>>> this order is received at the warehouse and create CRA
>>>>
>>>> On Sun, 24 May 2020 at 00:59, Mohammed Ali Naji Almahdi <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Moataz,
>>>>>
>>>>> I hope you are doing well.
>>>>>
>>>>> The customer for this order contacted and notified that her shipment
>>>>> was returned, the tracking shows the same.
>>>>>
>>>>> Could you please raise a CRA so that the customer can be refunded.
>>>>>
>>>>> If there are any issues please let me know.
>>>>>
>>>>> Kind Regards,
>>>>>
>>>>> Mohammed
>>>>>
>>>>
>>>>
>>>> --
>>>> *Best regards,*
>>>> *Moataz Salah El-Din*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>