Subject: Re: Order #600850302 // Sku :UNW-S01GN // SANS - Vacuum Sealed Glass Travel Bottle 16oz - Mint Green // DAMAGED
From: Denmark A <[email-masked]>
To: Imad El Mekkaoui <[email-masked]>
Cc: [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sat, 18 Jul 2020 09:39:04 +0400
List-Id: <ccteam.mumzworld.com>

Dear Imad,

Item is with us and as per customer item was broke after a week of using.

Regards,
Den mark

On Tue, Jul 14, 2020 at 9:11 AM Imad El Mekkaoui <[email-masked]>
wrote:

> Hello  Denmark,
>
>
>
> Can you please confirm if the below mentioned email was sent to us or from
> the customer.
>
>
>
> I also would like to find out how the item broke, can you please clarify
> with the customer.  As the item is made of glass…if the customer dropped it
> and it broke than it is not under warranty.
>
>
>
> Thanks,
>
>
>
> Imad El Mekkaoui
>
> Managing Owner
>
> *un*wired General Trading L.L.C
>
> Dubai, U.A.E
>
> Office: + 97155 103 8996
>
>
>
>
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, July 13, 2020 5:19 PM
> *To:* [email-masked]; [email-masked]
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Order #600850302 // Sku :UNW-S01GN // SANS - Vacuum Sealed
> Glass Travel Bottle 16oz - Mint Green // DAMAGED
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation and assessment.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :It broke with in a week! Email sent on the 26th of May and just
> got a reply now on how to return
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>