Subject: Email/Chat performance of 17/07/2020
From: Rosette Modiri <[email-masked]>
To: Asad <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, ekta <[email-masked]>, Ibrahim Hashem <[email-masked]>, Urvika Chaudhary <[email-masked]>, Rodina Magdy <[email-masked]>
Date: Fri, 17 Jul 2020 22:34:35 -0700 (MST)

Hi Asad, 

Please find below the email and chat performance of 17/07/2020. 

Agents 	chat 	Good 	Bad 
Obiedo 	76 	6 	5 
Dipayan 	95 	4 	7 

	

	

	Public Comments 	

Tijo 	80 	

Tijo was still unable to login on chat yesterday , he worked on emails. Rodina is following up with the Tech Team to get it fixed. 

Please do let me know if you have any questions or concerns. 

Kind Regards, 
Rosette