Subject: Re: SO # 200286312// OS01655043KS & OS01616556KS & OS01581650KS
From: Yaseen Shaqra <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Ahmed Rashid <[email-masked]>, Mohammad Allaham <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Adeel Bukhari <[email-masked]>, Asad <[email-masked]>
Date: Fri, 17 Jul 2020 16:10:52 +0400
List-Id: <ccteam.mumzworld.com>

@Hussain Firoz Miyagamwala <[email-masked]> @Zubair Wahid
<[email-masked]> @Ahmed Irfan <[email-masked]> Please assist

On Thu, Jul 16, 2020 at 6:53 PM Adeel Bukhari <[email-masked]> wrote:

>
> Dear Yaseen ,
>
> Please find the below email from the team while sending the Return alert ,
> you should have replied to that email within 2 days to check the status  .
> Please find and reply to that email .
>
>
>
>
>
>
>
> On Thu, Jul 16, 2020 at 11:39 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Adeel
>>
>> Please note that our team confirmed that we only received 200286312_3 -
>> OS01616556KS
>> but the shipments below  not yet received
>>
>> 200286312_4 - OS01655043KS
>> 200286312_1 - OS01581650KS
>>
>> On Tue, Jul 14, 2020 at 5:58 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>>> update us urgently
>>>
>>> On Tue, Jul 14, 2020 at 5:55 PM Adeel Bukhari <[email-masked]> wrote:
>>>
>>>>
>>>> Dear Yaseen ,
>>>>
>>>> Shipment already returned as per operation update .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, Jul 13, 2020 at 3:14 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> HI Adeel,
>>>>>
>>>>> Please update us up, the customer is following up
>>>>>
>>>>>
>>>>> On Tue, Jun 30, 2020 at 6:25 PM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Adeel,
>>>>>>
>>>>>> Please update us urgently, the customer waiting for the confirmation
>>>>>>
>>>>>> On Sun, Jun 28, 2020 at 10:05 AM Adeel Bukhari <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>>
>>>>>>> Dear Ahmed ,
>>>>>>>
>>>>>>> I have sent an email to the operation team to confirm whether it has
>>>>>>> already been returned or still in the warehouse .
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sat, Jun 27, 2020 at 1:12 PM Ahmed Irfan <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Adeel,
>>>>>>>>  These shipments showing RTO in your portal but physically we did
>>>>>>>> not received, Kindly check at your end & update here.
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Ahmed Muhammad Irfan
>>>>>>>>
>>>>>>>> On Fri, Jun 26, 2020 at 8:38 AM Yaseen Shaqra <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Zubair and Ahmed,
>>>>>>>>>
>>>>>>>>> Please update us up
>>>>>>>>>
>>>>>>>>> On Wed, Jun 24, 2020 at 10:21 AM Yaseen Shaqra <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Zubair and Ahmed,
>>>>>>>>>>
>>>>>>>>>> Please confirm if the shipment returned to us urgently, the
>>>>>>>>>> customer wants a refund
>>>>>>>>>>
>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create
>>>>>>>>>> the CRA
>>>>>>>>>>
>>>>>>>>>> On Mon, Jun 8, 2020 at 11:52 AM Adeel Bukhari <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Dear Team,
>>>>>>>>>>>
>>>>>>>>>>> As per scans it has already been returned , i will confirm when
>>>>>>>>>>> it will arrive to your warehouse or if already arrived  .
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Jun 7, 2020 at 12:36 PM Yaseen Shaqra <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>
>>>>>>>>>>>> Please update us up
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, Jun 2, 2020 at 12:16 PM Adeel Bukhari <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Yaseen ,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I will check with the operation team and get back to you .
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Mon, Jun 1, 2020 at 4:13 PM Yaseen Shaqra <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please confirm that all the 3 shipments has been returned
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sat, May 30, 2020 at 12:29 PM Adeel Bukhari <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Mary ,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> If you notice above , I have already mentioned the day of
>>>>>>>>>>>>>>> RTO . We do weekly RTO on Saturdays .
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Fri, May 29, 2020 at 4:11 PM Mary Anne Agapito <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Thu, May 21, 2020 at 11:47 AM Yaseen Shaqra <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please update us on the return request
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, May 19, 2020 at 3:09 PM Rania khedr <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> @Adeel Bukhari <[email-masked]>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Rania Khedr
>>>>>>>>>>>>>>>>>> Customer Care Supervisor
>>>>>>>>>>>>>>>>>> Email:* [email-masked] <[email-masked]>*
>>>>>>>>>>>>>>>>>> Saee ساعي, Sarai distrack 42315
>>>>>>>>>>>>>>>>>> <https://www.facebook.com/kaspercab> [image: twitter
>>>>>>>>>>>>>>>>>> icon] <https://twitter.com/kaspercab> [image: linkedin
>>>>>>>>>>>>>>>>>> icon] <https://www.linkedin.com/company/kasper-cab/> [image:
>>>>>>>>>>>>>>>>>> instagram icon] <https://www.instagram.com/saeeksa/>
>>>>>>>>>>>>>>>>>> www.saee.sa
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tue, May 19, 2020 at 1:30 PM Yaseen Shaqra <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Rania,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hope you are doing well
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please make sure to return the shipments back to us at
>>>>>>>>>>>>>>>>>>> the soonest, the customer is not interested to receive the shipments
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>>>>>>>>> create CRAs
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Kindly check and update us
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>> Best Regards,
>>>>>>>>>>
>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE