Subject: Re: YOU GOT A GIFT SO -600833320
From: Mary Anne Agapito <[email-masked]>
To: Sagar Khawani <[email-masked]>
Cc: customer care <[email-masked]>
Date: Thu, 16 Jul 2020 18:11:23 +0400
List-Id: <ccteam.mumzworld.com>

Hi Sagar,

Please advise if we can manually process the store credit from our end?

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jul 16, 2020 at 4:50 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Pradeep,
>
> Thank you for the update.
>
> @Sara Ahmed <[email-masked]> - is it possible to manually
> create a gc for the customer from our side or it should be done from your
> end?
>
> Please advise. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Mon, Jul 13, 2020 at 12:02 PM Pradeep M <[email-masked]> wrote:
>
>> Hi Mary Anne,
>>
>> Partial refund to ygag gc is not allowed.
>>
>> We need to give a new gc to the customer.
>>
>> @Sara - Please confirm.
>>
>> Thanks,
>> Pradeep M
>>
>> On 07/13/2020 12:43 PM, Mary Anne Agapito wrote:
>>
>> Hi Pradeep,
>>
>> Just a gentle reminder on the above.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sun, Jul 12, 2020 at 3:45 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Pradeep,
>>>
>>> Please reactivate the gift code for the subject order amounting to 299
>>> AED.
>>>
>>>  The item was returned and already been refunded in netsuite as shown
>>> below
>>>
>>>
>>>
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>>