Subject: RE: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD
From: <[email-masked]>
To: <[email-masked]>
Cc: "'Anish Thomas Marattukalam'" <[email-masked]>, "'family center'" <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Thu, 16 Jul 2020 16:07:04 +0300
List-Id: <ccteam.mumzworld.com>

Please accept our apology for being unable to provide missing parts of this item as it is currently out of stock. Return back to us this item 

From: [email-masked] <[email-masked]> 
Sent: Thursday, July 16, 2020 12:21 PM
To: [email-masked]' <[email-masked]>
Cc: 'Anish Thomas Marattukalam' <[email-masked]>; 'family center' <[email-masked]>; [email-masked]' <[email-masked]>; [email-masked]' <[email-masked]>; [email-masked]' <[email-masked]>
Subject: RE: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD

Hello Maria

We apologize for the late reply. Shortly I will update you parts is available or not available for this item if not available you can return back to us this item.

Thanks & Best Regards

Hamza Azam

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trad . & Marketing

Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 551736394

Fax : + 966 4145585

Mobile: + 966 5517363

From: [email-masked] <mailto:[email-masked]>  <[email-masked] <mailto:[email-masked]> > 
Sent: Thursday, July 16, 2020 9:15 AM
To: [email-masked] <mailto:[email-masked]> 
Subject: FW: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD

…….

From: Maria Katrina Bautista <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, July 14, 2020 4:07 PM
To: [email-masked] <mailto:[email-masked]> 
Cc: Anish Thomas Marattukalam <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> 
Subject: Re: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD

Hello team,

Please see the customer's email below:

 

Please assist.

Thank you

On Tue, 14 Jul 2020 at 20:47, <[email-masked] <mailto:[email-masked]> > wrote:

Dear Maria,

Good day, please be inform this all accessories include in a box. Sticker and screw all in together.

Kindly inform to double check the box.

 

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

 

From: Maria Katrina Bautista <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, July 14, 2020 2:30 PM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> 
Cc: Anish Thomas Marattukalam <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >
Subject: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD

Hello team,

The customer received the item - Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD with missing parts. The customer is missing the stabilizers and the stickers.

 

Please send us the missing parts and we'll deliver it to the customer.

Thank you