Subject: Re: Return Discrepancies Order no. 100147494 AWB: 1015333686 << Reference ID: 59330454 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Thu, 16 Jul 2020 13:00:26 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Dear Ronald,

Apologies for the delay. Our ops team is still investigating on this with the security team.

Please hold for further updates.

Should you require any further assistance, please contact me directly.   Best Regards, Jestin FrancoKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked] >> Subject: Re: Return Discrepancies Order no. 100147494 AWB: 1015333686 << Reference ID: 59330454 >> >> Sent: Tue, 14 Jul 2020 17:48:25 UTC+04:00 >> >>
Khalid, >>What is the update here? If no concrete answer until tomorrow we will consider it lost and charge back to you. >>  >>  >>  >> Regards,Ronald >> >>
On Sun, Jul 12, 2020 at 3:48 PM <[email-masked]> wrote: >>Hi Sabid,
 >>
Good day.
 >>
This is a following to subject case.
 >>
The investigation is still on going with our operations team.
 >>
Please provide us with images of the item that you are yet to receive & it's packaging. This will greatly assist with our searches.
 >>
Our sincere apologies for the inconvenience caused.
 >>
Should you require any further assistance, please contact me directly. Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
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 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Re: Return Discrepancies Order no. 100147494 AWB: 1015333686 << Reference ID: 59330454 >> >> Sent: 06/26/2020 03:08 >> >>
Hi Sabid,
  >>
Good day.
  >>
According to our records, the return was refused on waybill : 4107758664.
  >>
I shall check & confirm on the status, with our operations team.
  >>
Should you require any further assistance, please contact me directly. Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
 >>
  >>
 >> >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Return Discrepancies Order no. 100147494 AWB: 1015333686 >> Sent: Thu, 25 Jun 2020 06:00:51 UTC+04:00 >> >>
 Team DHL, >>  >> kindly check this order, as it shows only 1 Piece returned to Shipper.  >> but the total order was 2 pieces. >>  >> Kindly Check and Update. >>  >> Regards >> Sabid >>  >>  >>[[:removedImage(image.png):]] >> >>
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