Subject: Re: Order #100128730 // AWB# 607132081904
From: Karthik Sankar <[email-masked]>
To: Yaser Mosanna <[email-masked]>
Cc: Vipin Raj <[email-masked]>, Mohit Caleb <[email-masked]>, Moataz Salah El Din <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, mazhar <[email-masked]>, customer care <[email-masked]>
Date: Thu, 16 Jul 2020 12:40:36 +0400
List-Id: <ccteam.mumzworld.com>

Hi Vipin,

I apologize for the confusion.

@Moataz Salah El Din <[email-masked]> Is the item in the warehouse
already? If so, please hand it over to Vipin so he can give it to the
inbound driver (Nasir).

Please send the item with Nasir (Inbound driver). Vendor will replace the
item and send the complete part.

Regards,

On Thu, 16 Jul 2020 at 11:54, <[email-masked]> wrote:

> Hi Team,
>
>
>
> Part was not given to a driver yet.
>
>
>
> Please send the item back to us, we will change the necessary part and
> send it back.
>
>
>
>
>
> Regards,
>
> Yaser Mosanna
>
>
>
> *From:* Vipin Raj <[email-masked]>
> *Sent:* Thursday, July 16, 2020 11:38 AM
> *To:* Mohit Caleb <[email-masked]>
> *Cc:* Karthik Sankar <[email-masked]>; Moataz Salah El Din <
> [email-masked]>; Yaser Mosanna <[email-masked]>; Syed Yakoob <
> [email-masked]>; Outbound.fc <[email-masked]>; mazhar <
> [email-masked]>; customer care <[email-masked]>
> *Subject:* Re: Order #100128730 // AWB# 607132081904
>
>
>
> Dear Mohit,
>
>
>
> I didn't receive a missing part from any driver.
>
>
>
>
>
>
>
> On Thu, Jul 16, 2020 at 10:29 AM Mohit Caleb <[email-masked]> wrote:
>
> @Vipin Raj <[email-masked]>
>
> Did you receive the missing part from the driver?
>
> Kindly confirm here
>
> ᐧ
>
>
>
> On Thu, Jul 16, 2020 at 7:37 AM Karthik Sankar <[email-masked]>
> wrote:
>
> Kind reminder!!!
>
>
> Regards,
>
>
>
>
>
>
> On Wed, 15 Jul 2020 at 17:57, Karthik Sankar <[email-masked]>
> wrote:
>
> Hello Syed/Vipin,
>
>
>
> Please confirm if the sparepart is received.
>
>
>
> @Moataz Salah El Din <[email-masked]> As per the customer,
> collection has been done already. Please ship the item together with the
> sparepart to avoid confusion.
>
>
>
> Regards,
>
>
>
>
>
>
> On Tue, 14 Jul 2020 at 12:41, Karthik Sankar <[email-masked]>
> wrote:
>
> Hello Syed,
>
>
>
> Vendor will give the spare part tomorrow. Our inbound driver Nasir will
> hand it over to you tomorrow. Once received, please confirm and ship it to
> the customer.
>
>
>
> Appreciate your help on this matter.
>
>
> Regards,
>
>
>
>
>
>
> On Tue, 14 Jul 2020 at 12:35, Karthik Sankar <[email-masked]>
> wrote:
>
> Hi Yaser,
>
>
>
> Could you please assist in sending us the spare part?
>
>
> Regards,
>
>
>
>
>
>
> On Tue, 14 Jul 2020 at 12:28, Moataz Salah El Din <[email-masked]>
> wrote:
>
> Dear Mazhar,
>
> Please cancel the collection of the subject AWB
>
>
>
> --
>
> *Best regards,*
>
> *Moataz Salah El-Din*
> Customer Care Representative
> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> --
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> .
>
>
>
>
> --
>
>
>
>
>
> --
>
> Best Regards
>
> Vipin
>