Subject: RE: Address Update Order # 700235633, AWB: 6031687454 << Reference ID: 61359259 >>
From: "'Hesham Hatem (DHL AE)' via customer care" <[email-masked]>
To: Ronald Gaviola <[email-masked]>, Yaseen Shaqra <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: ae.mumzworld <[email-masked]>, Returns.fc <[email-masked]>, Denmark A <[email-masked]>, "Sabid Ashraf Khan" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Naib Khan <[email-masked]>
Date: Thu, 16 Jul 2020 08:19:39 +0000
List-Id: <ccteam.mumzworld.com>

Ho Ronald &  Eugene,

We need your support to have the duty account opened to avoid the delay for these cases.  The duty / VAT can’t be billed on freight account for any inbound shipments.

Regards,
Hesham Hatem
Major Accounts Manager

DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates

Phone: +971 4 2924858
Mobile: +971 50 1898588
<hcoronavirus.dhl>

From: Ronald Gaviola [mailto:[email-masked]]
Sent: 16 July 2020 12:08
To: Yaseen Shaqra <[email-masked]>; Hesham Hatem (DHL AE) <[email-masked]>
Cc: ae.mumzworld <[email-masked]>; Returns.fc <[email-masked]>; Denmark A <[email-masked]>; Sabid Ashraf Khan <[email-masked]>; lastmile <[email-masked]>; customer care <[email-masked]>; Naib Khan <[email-masked]>
Subject: Re: Address Update Order # 700235633, AWB: 6031687454 << Reference ID: 61359259 >>

+Hesham Hatem (DHL AE)<mailto:[email-masked]>

We have so many complaints now for shipments that have not been returned to us.

Please fix this and revert.

Regards,
Ronald

On Thu, Jul 16, 2020 at 12:05 PM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
@Ronald Gaviola<mailto:[email-masked]> Please assist to return the shipment back to us

@Returns.fc<mailto:[email-masked]> @Denmark A<mailto:[email-masked]> Please confirm once the shipment is returned

On Wed, Jul 15, 2020 at 4:13 PM ae.mumzworld via customer care <[email-masked]<mailto:[email-masked]>> wrote:

Dear Sabid,

Please note the shipment has been Returned under AWB# 6298634661 and Curently on hold in Dubai for VAT payment of AED 21/-.

kindly Provide further instruction for delivery.

Should you require any further assistance, please contact me directly.

Best Regards,

Mohamed Shabreen
Key Account Advisor

DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates
600567567

>> Original Message ...
>> From: [email-masked]<mailto:[email-masked]>
>> To: [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>
>> Subject: Address Update Order # 700235633, AWB: 6031687454
>> Sent: Wed, 15 Jul 2020 08:11:09 UTC+04:00
>>
>>
Team DHL,
>> Kindly be noted about the address update of the order  # 700235633, AWB: 6031687454
>>

>>

House 7831A Way#881

Almawalh,Muscat

 Sultanat Of Oman
>>
>> SHIP PHONE
>>
96899759925
>>

>>

>>
Team Plz do the needful
>>
>> Regards
>> Sabid

>>

>>

>>

>>

>>

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE
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