Subject: RE: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup
From: "chantelle.cardozo via customer care" <[email-masked]>
To: <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Wed, 15 Jul 2020 11:07:03 +0000
List-Id: <ccteam.mumzworld.com>

Good day all

This was retruned to the shipper

Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Angeli Fontillas [mailto:[email-masked]]
Sent: Wednesday, July 15, 2020 12:13 PM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]>
Cc: Mohammed Abdul Aleem Ammar (QRH8PYZ) <[email-masked]>; Alaa Musa <[email-masked]>; Anas nazzal <[email-masked]>; Ahmed Irfan <[email-masked]>; Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <[email-masked]>; Pankaj Mahey <[email-masked]>; lastmile <[email-masked]>; customer care <[email-masked]>; KSA Lastmile <[email-masked]>; Yaseen Shaqra <[email-masked]>; Samiya Sheikh <[email-masked]>
Subject: Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup

Hello Team,

May we have an update on this please?

Customer is following up, please help to ensure the delivery ASAP.

Thank you

On Sun, 12 Jul 2020 at 10:18, Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

We requested for an urgent delivery multiple time, if its not possible to deliver in dawadmi, please deliver to the following address in Riyadh.

Riyadh -  rimal area - abdulkareem yousif alalnsari street - house no 7116.

Regards

On Thu, Jul 9, 2020 at 10:07 AM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please note that the customer is following up daily on the delivery,

Kindly advise the exact date for delivery

On Mon, Jul 6, 2020 at 1:44 PM chantelle.cardozo via customer care <[email-masked]<mailto:[email-masked]>> wrote:

Ammar,

I need your support for this delivery

Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Alaa Musa [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, July 6, 2020 1:06 PM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]<mailto:[email-masked]>>; Unnikrishnan Nair Vinil (PMY3CKS) <[email-masked]<mailto:[email-masked]>>
Cc: Anas nazzal <[email-masked]<mailto:[email-masked]>>; Ahmed Irfan <[email-masked]<mailto:[email-masked]>>; Zubair Wahid <[email-masked]<mailto:[email-masked]>>; Hussain Firoz Miyagamwala <[email-masked]<mailto:[email-masked]>>; Pankaj Mahey <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; KSA Lastmile <[email-masked]<mailto:[email-masked]>>
Subject: Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup

Hi Chantelle and team,

What is the update here, the customer is calling on a daily basis to follow up with regards to the delivery of 1Z289F8W6756634126.

Please ensure this is delivered this week.

Regards,
Alaa

On Wed, 1 Jul 2020 at 10:54, chantelle.cardozo via customer care <[email-masked]<mailto:[email-masked]>> wrote:

Kind reminder

Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Anas nazzal [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Sunday, June 28, 2020 4:23 PM
To: Unnikrishnan Nair Vinil (PMY3CKS) <[email-masked]<mailto:[email-masked]>>
Cc: Ahmed Irfan <[email-masked]<mailto:[email-masked]>>; Cardozo Chantelle (EUR6CTC) <[email-masked]<mailto:[email-masked]>>; Zubair Wahid <[email-masked]<mailto:[email-masked]>>; Hussain Firoz Miyagamwala <[email-masked]<mailto:[email-masked]>>; Pankaj Mahey <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; KSA Lastmile <[email-masked]<mailto:[email-masked]>>
Subject: Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup

Dear Team,

Kindly do the needful and make sure that the order will be delivered to the customer next week.

Best regards
Anas Nazzal

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On Sun, Jun 28, 2020 at 4:17 PM <[email-masked]<mailto:[email-masked]>> wrote:
Dears,
Cnne in remote area AD DUWADIMI we have only weekly one trip to that area will check with next schedule,

From: Anas nazzal [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Sunday, June 28, 2020 1:00 PM
To: Ahmed Irfan <[email-masked]<mailto:[email-masked]>>
Cc: Cardozo Chantelle (EUR6CTC) <[email-masked]<mailto:[email-masked]>>; Unnikrishnan Nair Vinil (PMY3CKS) <[email-masked]<mailto:[email-masked]>>; Zubair Wahid <[email-masked]<mailto:[email-masked]>>; Hussain Firoz Miyagamwala <[email-masked]<mailto:[email-masked]>>; Pankaj Mahey <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; KSA Lastmile <[email-masked]<mailto:[email-masked]>>
Subject: Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup

Dear Ahmed,

Kindly note that the customer called to inform that no delivery was done so far.

Best regards,
Anas Nazzal

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On Sun, Jun 28, 2020 at 1:54 PM Ahmed Irfan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Anas,

The order has been delivered as per Naqel team.

On Sun, Jun 28, 2020 at 10:33 AM Anas nazzal <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

Kindly arrange an urgent delivery to the below customer as she keeps calling to follow up.

Best regards,
Anas Nazzal

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On Wed, Jun 24, 2020 at 10:50 AM chantelle.cardozo via customer care <[email-masked]<mailto:[email-masked]>> wrote:

Dear Mahey,

For Dwawadmi area we have only once a week  service, will arrange with next schedule.  ( remote area)

  Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Pankaj Mahey [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Wednesday, June 24, 2020 6:09 AM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]<mailto:[email-masked]>>; Uae Cs (BMM5DBK) <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>
Subject: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup

CAUTION! This email originated outside of the organization. Please do not open attachments or click links from an unknown or suspicious origin.

________________________________
Dear Team,

Please Arrange delivery ASAP,

CX following up His/Her Delivery.
Kindly Confirm when it will be done.

Please do the needful

Thank you
Pankaj

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--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<https://urldefense.com/v3/__http:/www.mumzworld.com/__;!!AQegZw!Iy4uMY_Wmjad5DgLqdp3LP17tuxnOZWjAhE3F9ZFVN26zoosTSjDTwJrKUily79VGMpuNITEsw$>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<https://urldefense.com/v3/__http:/www.mumzworld.com/__;!!AQegZw!Iy4uMY_Wmjad5DgLqdp3LP17tuxnOZWjAhE3F9ZFVN26zoosTSjDTwJrKUily79VGMpuNITEsw$>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE