Subject: RE: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jul 2020 00:43:39 -0700 (PDT)
List-Id: <ccteam.mumzworld.com>

Dear team,

Kindly note the order is currently out for delivery, and we''ll do our best to arrange it soon.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 15/7/2020 8:47 AM GMT+04:00

To: [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; EMP393 Lubna Shehadeh ([email-masked]); [email-masked]; [email-masked]

Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY

Hello Amr,

Please update when the order will be delivered.

Thanks.

On Tue, 14 Jul 2020 at 13:16, Amr Essam <[email-masked]> wrote:

Noted, We will do the needful.

Best Regards,

On Tue, 14 Jul 2020 at 11:21 AM Malak Nobeh <[email-masked]> wrote:

Hello,

Thank you @Zubair Wahid for updating the AWB. Dear @Amr Essam Please ensure to push the shipment for urgent delivery, This is DDA case.

Thanks.

On Tue, 14 Jul 2020 at 12:01, Zubair Wahid <[email-masked]> wrote:

S001919306420 this is the new AWB

Ignore the previous email.

On Tue, Jul 14, 2020 at 10:59 AM Zubair Wahid <[email-masked]> wrote:

S001401318936 New AWB

On Tue, Jul 14, 2020 at 10:54 AM Zubair Wahid <[email-masked]> wrote:

I will change the AWB.

On Tue, Jul 14, 2020 at 10:46 AM Malak Nobeh <[email-masked]> wrote:

Dear Zubair,

Please check and advice.

Thanks.

On Tue, 14 Jul 2020 at 11:40, Amr Essam <[email-masked]> wrote:

Dear Malak,

Kindly note that for the new items it can't be dispatched under the same AWB number since its already delivered and closed in the system, Please create a new AWB.

Please let me know if you have any concerns.

Best Regards,

On Tue, Jul 14, 2020 at 10:33 AM Zubair Wahid <[email-masked]> wrote:

Hi team

The pick up with shipa team is happening at 11 am.

Thanks

Zubair

On Tue, Jul 14, 2020, 10:31 AM Shipa Delivery Support ([email-masked]) <[email-masked]> wrote:

Dear team,

Well noted and received. We will do our best to have the subject delivered to the customer ASAP once it is physically received.

Best regards

Lubna Shehadeh

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 14/7/2020 10:59 AM GMT+04:00

To: EMP435 Akram Wahdan ([email-masked])

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY

Dear Akram!

I have already mentioned on my previous email that we will send three items today under the same AWB, the email sent FYI , we are already aware that the first P delivered.

@Zubair Wahid waiting for your confirmation.

Thanks.

On Tue, 14 Jul 2020 at 10:56, Shipa Delivery Support ([email-masked]) <[email-masked]> wrote:

Dear team,

Please note that the AWB S001401318936 only has 1 part, and it has been delivered to the customer.

If you'd like to send more pieces for the same customer, kindly create a new order so we can have better tracking of it and avoid any complications.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 14/7/2020 10:28 AM GMT+04:00

To: EMP393 Lubna Shehadeh ([email-masked])

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY

Dears,

You will receive another three items under the same AWB, however, it's NOT DELIVERED YET.  @Zubair Wahid Please let us know once you handed over the shipment to Shipa team.

Thanks.

On Tue, 14 Jul 2020 at 10:22, Shipa Delivery Support ([email-masked]) <[email-masked]> wrote:

Dear team,

The order S001401318936   has been delivered.

Best regards

Lubna Shehadeh

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 14/7/2020 10:08 AM GMT+04:00

To: [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY

Dear Shipa Team,

Today you will receive the shipment #S001401318936  , Please ensure to push it for immediate delivery.

Thanks.

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Amr Essam

Account Management

M: +966594621560

[email-masked]

shipa.com/delivery

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Amr Essam

Account Management

M: +966594621560

[email-masked]

shipa.com/delivery

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