Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
From: Malak Nobeh <[email-masked]>
To: Amr Essam <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Rehan Alam <[email-masked]>, Ronald Gaviola <[email-masked]>, Shady Elgendy <[email-masked]>, Shipa Delivery Support <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Wed, 15 Jul 2020 08:47:41 +0400
List-Id: <ccteam.mumzworld.com>

Hello Amr,

Please update when the order will be delivered.

Thanks.

On Tue, 14 Jul 2020 at 13:16, Amr Essam <[email-masked]> wrote:

> Noted, We will do the needful.
>
> Best Regards,
>
> On Tue, 14 Jul 2020 at 11:21 AM Malak Nobeh <[email-masked]> wrote:
>
>> Hello,
>>
>> Thank you @Zubair Wahid <[email-masked]> for updating the AWB.
>> Dear @Amr Essam <[email-masked]> Please ensure to push the
>> shipment for urgent delivery, This is DDA case.
>>
>> Thanks.
>>
>>
>>
>> On Tue, 14 Jul 2020 at 12:01, Zubair Wahid <[email-masked]> wrote:
>>
>>> S001919306420 this is the new AWB
>>> Ignore the previous email.
>>>
>>> On Tue, Jul 14, 2020 at 10:59 AM Zubair Wahid <[email-masked]>
>>> wrote:
>>>
>>>> S001401318936 New AWB
>>>>
>>>> On Tue, Jul 14, 2020 at 10:54 AM Zubair Wahid <[email-masked]>
>>>> wrote:
>>>>
>>>>> I will change the AWB.
>>>>>
>>>>>
>>>>> On Tue, Jul 14, 2020 at 10:46 AM Malak Nobeh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Zubair,
>>>>>>
>>>>>> Please check and advice.
>>>>>>
>>>>>> Thanks.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, 14 Jul 2020 at 11:40, Amr Essam <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Malak,
>>>>>>>
>>>>>>> Kindly note that for the new items it can't be dispatched under the
>>>>>>> same AWB number since its already delivered and closed in the system,
>>>>>>> Please create a new AWB.
>>>>>>>
>>>>>>> Please let me know if you have any concerns.
>>>>>>>
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> On Tue, Jul 14, 2020 at 10:33 AM Zubair Wahid <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi team
>>>>>>>> The pick up with shipa team is happening at 11 am.
>>>>>>>> Thanks
>>>>>>>> Zubair
>>>>>>>>
>>>>>>>> On Tue, Jul 14, 2020, 10:31 AM Shipa Delivery Support (
>>>>>>>> [email-masked]) <[email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear team,
>>>>>>>>>
>>>>>>>>> Well noted and received. We will do our best to have the subject
>>>>>>>>> delivered to the customer ASAP once it is physically received.
>>>>>>>>>
>>>>>>>>> Best regards
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Lubna Shehadeh
>>>>>>>>> Customer Care
>>>>>>>>> <https://www.shipa.com>
>>>>>>>>> *M:* 800 SHIPA
>>>>>>>>> www.shipa.com
>>>>>>>>>
>>>>>>>>> ------------------------------
>>>>>>>>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>>>>>>>>> *Sent: *14/7/2020 10:59 AM GMT+04:00
>>>>>>>>> *To: *EMP435 Akram Wahdan ([email-masked])
>>>>>>>>> *Cc: [email-masked]; [email-masked];
>>>>>>>>> [email-masked]; [email-masked]; [email-masked];
>>>>>>>>> [email-masked]; [email-masked]
>>>>>>>>> *Subject: *Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING
>>>>>>>>> ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
>>>>>>>>>
>>>>>>>>> Dear Akram!
>>>>>>>>>
>>>>>>>>> I have already mentioned on my previous email that we will send
>>>>>>>>> three items today under the same AWB, the email sent FYI , we are already
>>>>>>>>> aware that the first P delivered.
>>>>>>>>>
>>>>>>>>> @Zubair Wahid <[email-masked]> waiting for your
>>>>>>>>> confirmation.
>>>>>>>>>
>>>>>>>>> Thanks.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, 14 Jul 2020 at 10:56, Shipa Delivery Support (
>>>>>>>>> [email-masked]) <[email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Dear team,
>>>>>>>>>>
>>>>>>>>>> Please note that the AWB S001401318936 only has 1 part, and it
>>>>>>>>>> has been delivered to the customer.
>>>>>>>>>>
>>>>>>>>>> If you'd like to send more pieces for the same customer, kindly
>>>>>>>>>> create a new order so we can have better tracking of it and avoid any
>>>>>>>>>> complications.
>>>>>>>>>>
>>>>>>>>>> Best regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Akram Wahdan
>>>>>>>>>> Customer Care
>>>>>>>>>> <https://www.shipa.com>
>>>>>>>>>> *M:* 800 SHIPA
>>>>>>>>>> www.shipa.com
>>>>>>>>>>
>>>>>>>>>> ------------------------------
>>>>>>>>>> *From: *CST000000006 Shipa Customer Customer <[email-masked]
>>>>>>>>>> >
>>>>>>>>>> *Sent: *14/7/2020 10:28 AM GMT+04:00
>>>>>>>>>> *To: *EMP393 Lubna Shehadeh ([email-masked])
>>>>>>>>>> *Cc: [email-masked]; [email-masked];
>>>>>>>>>> [email-masked]; [email-masked];
>>>>>>>>>> [email-masked]; [email-masked]; [email-masked]
>>>>>>>>>> *Subject: *Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3
>>>>>>>>>> MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
>>>>>>>>>>
>>>>>>>>>> Dears,
>>>>>>>>>>
>>>>>>>>>> You will receive another three items under the same AWB,
>>>>>>>>>> however, it's *NOT DELIVERED YET*.  @Zubair Wahid
>>>>>>>>>> <[email-masked]> Please let us know once you handed over
>>>>>>>>>> the shipment to Shipa team.
>>>>>>>>>>
>>>>>>>>>> Thanks.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Tue, 14 Jul 2020 at 10:22, Shipa Delivery Support (
>>>>>>>>>> [email-masked]) <[email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Dear team,
>>>>>>>>>>>
>>>>>>>>>>> The order S001401318936   has been delivered.
>>>>>>>>>>>
>>>>>>>>>>> Best regards
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Lubna Shehadeh
>>>>>>>>>>> Customer Care
>>>>>>>>>>> <https://www.shipa.com>
>>>>>>>>>>> *M:* 800 SHIPA
>>>>>>>>>>> www.shipa.com
>>>>>>>>>>>
>>>>>>>>>>> ------------------------------
>>>>>>>>>>> *From: *CST000000006 Shipa Customer Customer <
>>>>>>>>>>> [email-masked]>
>>>>>>>>>>> *Sent: *14/7/2020 10:08 AM GMT+04:00
>>>>>>>>>>> *To: [email-masked]
>>>>>>>>>>> *Cc: [email-masked]; [email-masked];
>>>>>>>>>>> [email-masked]; [email-masked];
>>>>>>>>>>> [email-masked]; [email-masked]; [email-masked]
>>>>>>>>>>> *Subject: *DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING
>>>>>>>>>>> ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
>>>>>>>>>>>
>>>>>>>>>>> Dear Shipa Team,
>>>>>>>>>>>
>>>>>>>>>>> Today you will receive the shipment #S001401318936  , Please
>>>>>>>>>>> ensure to push it for immediate delivery.
>>>>>>>>>>>
>>>>>>>>>>> Thanks.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Amr Essam
>>>>>>> Account Management
>>>>>>> <http://shipa.com/logistics-for-business/shipa-delivery/>
>>>>>>> *M:* +966594621560
>>>>>>> [email-masked]
>>>>>>> shipa.com/delivery
>>>>>>> <http://shipa.com/logistics-for-business/shipa-delivery/>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>
>> --
>>
>> --
>
> Amr Essam
> Account Management
> <http://shipa.com/logistics-for-business/shipa-delivery/>
> *M:* +966594621560
> [email-masked]
> shipa.com/delivery
> <http://shipa.com/logistics-for-business/shipa-delivery/>
>

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