Subject: RE: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD
From: <[email-masked]>
To: "'Maria Katrina Bautista'" <[email-masked]>
Cc: "'Anish Thomas Marattukalam'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'customer care'" <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Tue, 14 Jul 2020 16:48:36 +0300
List-Id: <ccteam.mumzworld.com>

Dear Maria,

I will check with my warehouse team if have part extra.

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

 

From: Maria Katrina Bautista <[email-masked]> 
Sent: Tuesday, July 14, 2020 4:07 PM
To: [email-masked]
Cc: Anish Thomas Marattukalam <[email-masked]>; Returns.fc <[email-masked]>; customer care <[email-masked]>; [email-masked]; [email-masked]
Subject: Re: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD

Hello team,

Please see the customer's email below:

 

Please assist.

Thank you

On Tue, 14 Jul 2020 at 20:47, <[email-masked] <mailto:[email-masked]> > wrote:

Dear Maria,

Good day, please be inform this all accessories include in a box. Sticker and screw all in together.

Kindly inform to double check the box.

 

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

 

From: Maria Katrina Bautista <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, July 14, 2020 2:30 PM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> 
Cc: Anish Thomas Marattukalam <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >
Subject: Missing Parts ll Order 200308623 ll Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD

Hello team,

The customer received the item - Best Toy - Baby Love Bear Slide With Swing - KSA-FAMC-28-162CHD with missing parts. The customer is missing the stabilizers and the stickers.

 

Please send us the missing parts and we'll deliver it to the customer.

Thank you