Subject: KSA Last Mile - Courier Followup AWB:
From: "'Furqan hameed (Mumzworld Customer Care)' via customer care" <[email-masked]>
Cc: customer care <[email-masked]>
Date: Tue, 14 Jul 2020 07:56:03 +0000
List-Id: <ccteam.mumzworld.com>

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Furqan hameed, Jul 14, 2020, 11:56 AM GMT+4

Order Delivered 8th July

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Ashutosh Yadav, Jun 30, 2020, 5:03 PM GMT+4

Dear Anoud,

Believe this email finds you well!!
Thank you for contacting Mumzworld,
 We sincerely apologize for the delay in response due to the current situation of pandemic Corona virus we are facing heavy traffic.

We are experiencing a delay in the delivery of your order and apologize for the inconvenience caused. Our team is working around the clock to accommodate every request as we can see that you have received your partial shipment the rest is still to be delivered. We would like to inform you that we have contacted the team regarding your issue. We will update you as soon as possible and really appreciate your patience and understanding.

Once again we really apologize for the inconvenience and make sure this would not happen again. I believe you will allow us one more chance to prove ourselves.

Shop more to earn our loyalty program and points. Please find below link for more information
https://www.mumzworld.com/en/loyalty-program/
Please note every 1 AED you spend you earn 1 point, you may apply these points on your next purchase at the checkout page.

Please do not hesitate to contact us for further assistance on https://www.mumzworld.com/ar/contact-us/

 Stay safe,
 Best Regards,
 Ashutosh Gopal Yadav The Mumzworld team,

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Anoud Abdullah, May 21, 2020, 1:15 PM GMT+4

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This is really took soooooooooo long seriously what’s happening with u guys ???!!!!!!  

Sent from my iPhone

Attachment(s):
image0.png - https://mumzworldhelp.zendesk.com/attachments/token/L6UT8qfxn73slihIb6991hQYt/?name=image0.png
image1.jpeg - https://mumzworldhelp.zendesk.com/attachments/token/hnV9nDU9bMpuwO4lwZYzCB8Kc/?name=image1.jpeg

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