Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
From: Amr Essam <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Shipa Delivery Support <[email-masked]>, Malak Nobeh <[email-masked]>, customer care <[email-masked]>, Ronald Gaviola <[email-masked]>, Rehan Alam <[email-masked]>, Shady Elgendy <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Tue, 14 Jul 2020 10:39:56 +0300
List-Id: <ccteam.mumzworld.com>

Dear Malak,

Kindly note that for the new items it can't be dispatched under the same
AWB number since its already delivered and closed in the system, Please
create a new AWB.

Please let me know if you have any concerns.

Best Regards,

On Tue, Jul 14, 2020 at 10:33 AM Zubair Wahid <[email-masked]> wrote:

> Hi team
> The pick up with shipa team is happening at 11 am.
> Thanks
> Zubair
>
> On Tue, Jul 14, 2020, 10:31 AM Shipa Delivery Support (
> [email-masked]) <[email-masked]> wrote:
>
>> Dear team,
>>
>> Well noted and received. We will do our best to have the subject
>> delivered to the customer ASAP once it is physically received.
>>
>> Best regards
>>
>>
>>
>> Lubna Shehadeh
>> Customer Care
>> <https://www.shipa.com>
>> *M:* 800 SHIPA
>> www.shipa.com
>>
>> ------------------------------
>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>> *Sent: *14/7/2020 10:59 AM GMT+04:00
>> *To: *EMP435 Akram Wahdan ([email-masked])
>> *Cc: [email-masked]; [email-masked];
>> [email-masked]; [email-masked]; [email-masked];
>> [email-masked]; [email-masked]
>> *Subject: *Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS
>> - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
>>
>> Dear Akram!
>>
>> I have already mentioned on my previous email that we will send three
>> items today under the same AWB, the email sent FYI , we are already aware
>> that the first P delivered.
>>
>> @Zubair Wahid <[email-masked]> waiting for your confirmation.
>>
>> Thanks.
>>
>>
>>
>> On Tue, 14 Jul 2020 at 10:56, Shipa Delivery Support (
>> [email-masked]) <[email-masked]> wrote:
>>
>>> Dear team,
>>>
>>> Please note that the AWB S001401318936 only has 1 part, and it has been
>>> delivered to the customer.
>>>
>>> If you'd like to send more pieces for the same customer, kindly create a
>>> new order so we can have better tracking of it and avoid any complications.
>>>
>>> Best regards,
>>>
>>>
>>> Akram Wahdan
>>> Customer Care
>>> <https://www.shipa.com>
>>> *M:* 800 SHIPA
>>> www.shipa.com
>>>
>>> ------------------------------
>>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>>> *Sent: *14/7/2020 10:28 AM GMT+04:00
>>> *To: *EMP393 Lubna Shehadeh ([email-masked])
>>> *Cc: [email-masked]; [email-masked];
>>> [email-masked]; [email-masked]; [email-masked];
>>> [email-masked]; [email-masked]
>>> *Subject: *Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS
>>> - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
>>>
>>> Dears,
>>>
>>> You will receive another three items under the same AWB, however, it's *NOT
>>> DELIVERED YET*.  @Zubair Wahid <[email-masked]> Please let us
>>> know once you handed over the shipment to Shipa team.
>>>
>>> Thanks.
>>>
>>>
>>>
>>> On Tue, 14 Jul 2020 at 10:22, Shipa Delivery Support (
>>> [email-masked]) <[email-masked]> wrote:
>>>
>>>> Dear team,
>>>>
>>>> The order S001401318936   has been delivered.
>>>>
>>>> Best regards
>>>>
>>>>
>>>> Lubna Shehadeh
>>>> Customer Care
>>>> <https://www.shipa.com>
>>>> *M:* 800 SHIPA
>>>> www.shipa.com
>>>>
>>>> ------------------------------
>>>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>>>> *Sent: *14/7/2020 10:08 AM GMT+04:00
>>>> *To: [email-masked]
>>>> *Cc: [email-masked]; [email-masked];
>>>> [email-masked]; [email-masked]; [email-masked];
>>>> [email-masked]; [email-masked]
>>>> *Subject: *DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS -
>>>> 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
>>>>
>>>> Dear Shipa Team,
>>>>
>>>> Today you will receive the shipment #S001401318936  , Please ensure to
>>>> push it for immediate delivery.
>>>>
>>>> Thanks.
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>
>>>
>>> --
>>>
>>
>>
>> --
>>
>

-- 

Amr Essam
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966594621560
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>